Search Spa Hotels in Chan Chemuyil

"I recently stayed at Dreams Las Aventuras Riviera Maya and had mixed feelings about the experience. The staff throughout the resort were very friendly and helpful, which was definitely one of the highlights of the trip. Unfortunately, several aspects of the resort were disappointing. About half of the restaurants were closed each night, which limited dining options and made it difficult to experience everything the resort advertised. The facilities also felt old and outdated, and overall maintenance did not seem to be a priority. The hotel itself did not resemble what you would expect from a five-star resort, and the pictures online were somewhat misleading compared to the actual condition of the property. The “private” beach was also covered in seaweed during our stay, which made it less enjoyable to use. Another downside was the in-room amenities. Unlike many other all-inclusive resorts I’ve stayed at, the room only had beer in the refrigerator and no liquor bottles provided. Additionally, the liquor served at the bars seemed very watered down. The resort also advertises a “premium” side, but during our stay it appeared that everyone had access to those areas, which made the upgrade feel misleading. Overall, the staff was very kind and accommodating, but the resort itself did not meet the expectations set by its five-star rating or promotional photos."

"Yes both are good "

"Pool was very nice and enjoyable "

"yes"

"Beautiful resort and kid friendly. Advertised babysitting services available, however whenever we inquired for a sitter they were not able to accommodate"

"The property was great "

"Food was very good - staff were hit and miss - some friendly - some not so much "

"The room was not good. I upgraded to a priority swim out and the lock on the conjoined room was broken the screen on the sliding door was ripped the safe was broken. And the worst part was no bar service for the swim out and the closest bar was at the other end of the property so having the swim out room was not worth it if you're planning on drinking. The food was not that good and the only thing the minny bar had was soda and water. I would not go back and wouldn't recommend. For this being a Hyatt property for me it was disappointing as I have always had better from their property's and paying to be a priority member I was disappointed as I just did not get that. "

"We had an amazing stay at UNICO 20°87° Riviera Maya! From the moment we arrived, the service was incredible and the resort itself is absolutely beautiful. The rooms were spacious, the food across the restaurants was consistently delicious, and the whole property had such a relaxing yet vibrant atmosphere. A huge shoutout to Luis, our butler, who took such great care of us throughout our stay. He made everything effortless from helping with reservations to checking in and making sure we always had what we needed. His attention to detail really elevated our experience. Also, Eugenio at the pool deserves special recognition! He was the best pool butler always friendly, attentive, and making sure drinks were full and everyone was having a great time. He brought such positive energy to the pool area every day. The staff truly make this resort special. We left feeling relaxed, taken care of, and already talking about coming back. Highly recommend UNICO Riviera Maya if you’re looking for great service, great food, and a beautiful place to unwind!"