Burj Al Arab

Spacious and clean rooms and execellent service and staff. Live far from the metro station. Breakfast is good but not excellent!

This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.

The hotel offers good value for the price and its location is good as you can walk to Old Dubai, which is great. The rooms are spacious, though they could be better maintained (mainly bathroom). Breakfast had options, but the quality wasn’t the best and not really to my taste. Overall, it’s a decent stay, but fairly average.