Search Hotels Near Burien Town Square, Seattle

"It’s good to stay here. The Staff is very friendly."

"Shuttle was relatively easy to find, they gave us a different floor than reserved but room was ok. There were a couple dried drink stains on the floor and on the bed frame but we just kept our shoes on and the beds looked clean. "

"Perfect for what we needed!"

"Good. "

"Convenient to SeaTac, clean, efficient and friendly staff "

"No"

"We misses our connecting flight"

"One of the front desk ladies should consider a different career outside of customer facing service. that lady made the whole experience not great. It took more than one call to get her to answer the phone when we were at the airport. When she finally answered, we told her we needed shuttle service and she told us to call back when we crossed the street to the pickup spot, then she would send the driver. Okay, so we did that & it took more than 15 minutes for the shuttle to arrive! So she couldn’t have asked him to come get us immediately bc it is literally a 4 minute drive. Then she acted like we couldn’t check in early when we’d made arrangements for the possibility the day before. When we finally got that cleared up, she charged the early check in charge. Last thing about her & then I’ll give the positives. When we checked out, they said the lady that checked us in didnt show the room as pre-paid & they’d charged a deposit fee on top of the early check in charge, but didnt advise they were doing that!!! The positive is that the same person wasn’t the one to check us out & told us to call the manager in 2 days when they were back so they could return the deposit and not charge my mothers credit card any further. The positive part was that they were NOT rude & actually seemed to care about helping us. The shuttle driver was also polite. Those are really the only good things I can say. The 3 stars are the middle ground bc of the zero stars I give the one awful one. "

"Staff was great. Very close to airport and light rail. "