2/10 Terrible
Jenny
Travelled with partner
12 May 2024
Liked: Amenities, property conditions & facilities
Unfortunately this won’t be a good review..we check in, get a room, as we were trying to find our room an employee was going to the same level, I asked if she could help us, she said your room number is the same one I’m taking this luggage too, which wasn’t our luggage, we find the room, go in and find a pair of socks, an empty water bottle and snacks. I call the desk, tell them the situation and they say someone will be right up and to not to leave. In the meantime the actual occupant of the room shows up and it’s completely freaked out as so are we, again I call the front desk and they say somebody is coming, now 10 minutes later nobody…I go back to the front desk mind you is a mile away, with all my luggage. Needless to say it was an aweful experience. They said there system was having troubles. I would have been more patient and understanding if they would have just told everyone there was technical difficulties and it will be a moment. Instead I got pùt in what could have been a scary situation.
Jenny
Stayed 1 night in May 2024