Search Palaces in Des Moines

"We were looking forward to this day. It looks like a beautiful hotel. I didn’t realize how far out it was from the airport though. We got into our first room 305, and we laid down and there’s a large floor ceiling curtains. They were blackout they’ll see a little bit of light under and in the middle. The register was reading 81 when they got in the room turned the AC down to 68 1/2 an hour it was 82 you waited and then a half an hour, it was 83 and by the time we called down to 84. We called down to the desk and let them know that the air-conditioning wasn’t working and they were gonna send someone up, and a few minutes later we got a call from the front desk to pack our stuff and come downstairs and they would put in a new room so we were put into 501. We put the air conditioner down right away and we did feel air coming in until the sun really started to go down it was nice in it but as the darkness happened the cooler. There’s not a lot of amenities in the room so I kind of miss that. Staff was friendly and helpful. I don’t know if I go to Seattle again that I would say there again it’s just too far from the airport. The best part of the day was the gentleman that took us by settle back to the airport super friendly and that made the right nice. The person who brought us at the airport for an hour, we called back and that there was a miscommunication and so they sent it again and it came in about 25 minutes so we sat outside for about an hour and a half in the heat."

"Helpful staff"

"Staff was very friendly and helpful. Location was walkable to many of Seattle’s attractions. Room was comfortable and clean. "

"Whole neighborhood wasnt safe. Several vagrants around. Pot could be smelled everywhere. Hallways outdated and rough looking. Elevator was a nightmare when trying to leave."

"Room was clean and well furnished, front desk staff was friendly and very accommodating to our various requests, and the central location in downtown makes it easy to get to most key areas."

"Shower curtain needs to be laundered, I could smell it from the room."

"Breakfast was good! Room is clean! "

"Nice stay in an older hotel by the airport. Best was the 24-hr shuttle to catch a very early flight, many hotels do not offer that."

"It was a ok place to stay for one night. Was booked to go stay when we returned from cruise. But canceled it. Beds were so hard it wasn’t a good stay"