Search Hotels Near Bowers Museum, Santa Ana

"The staff here are so rude. Every single time I come, they are rude and could not be bothered. The lines are insane. It doesn’t matter what day you go or what time of the day, expect to wait in an incredibly long line. There’s no microwaves in the rooms, no room service, they are doing work right now in the buffet was absolutely awful so the only other option was pizza. It doesn’t matter if you return the towels, they are still going to charge you for unreturned towels… Everything is just so overpriced and the staff is rude and the amenities aren’t great. That might be our last time at Great Wolf."

"The hotel is very aged and has not been kept up. The price is very reasonable but the wear and tear shows. Pool was freezing and hot tub was lukewarm. Carpets were torn and flooring was exposed in the room. Remote and phone did not work"

"Room was clean. Breakfast was amazing and a large variety of items. Gym was clean and organized."

"Good breakfast "

"Great place, in a nice location with friendly staff... and breakfast included to get your day started!!! Highly recommend!"

"Amazing stay. Home away from home "

"Bed was clean and comfy. Biggest gripe was that neither elevator seemed to be able to take me up to the second floor - the buttons just wouldn't take the input. Ended up taking the stairs every time after multiple attempts with the elevator, but wasn't that big of a deal. Staff was very friendly and helpful, they called to inform me that they wanted to switch my room as there was a problem with the shower but I just didn't have time during the day to come back and change rooms during my trip. I appreciated the proactive attempt to solve a problem, though. Kitchen was nice to have, full size fridge and dishes ready to go were very convenient."

"Lots of small things that all added up to this place being not worth the price. When we checked in, our room had an empty shower gel dispenser, a dead lightbulb, and exactly one ant that appeared on a bed. The room TV was super laggy and would randomly turn off. The food at the restaurant and room service was pretty good, but not worth the price. The lobby bar closes at midnight for some reason. The staff, housekeeping, and bartenders were all super friendly and attentive. They responded to all of our issues quickly and effectively. The hotel itself is quite nice and the rooms are comfortable. It's probably worth a stay if you can get a deal on it for a convention, but I'll probably look elsewhere next time."

"Room refrigerator was very loud! Ok place to stay on a budget "