"Arrived at the hotel, that we had used many times before and much liked, to find a building site. Totally covered in scaffold with upper floors and external areas being remodelled and extended. Very noisy and dusty. We left after a short stay. The staff were very sympathetic and embarrassed. There no mention of any of this through the booking process in spite of email contact with the hotel or from Expedia who actioned the arrangement. Very disappointing."
"Arrived at the hotel, that we had used many times before and much liked, to find a building site. Totally covered in scaffold with upper floors and external areas being remodelled and extended. Very noisy and dusty. We left after a short stay. The staff were very sympathetic and embarrassed. There no mention of any of this through the booking process in spite of email contact with the hotel or from Expedia who actioned the arrangement. Very disappointing."
"Not a lot of choice or flexibility for eating options for an airport hotel when people are arriving at all times of day or night. Couldn’t access the lunch buffet because it was booked for a wedding."
"Not a lot of choice or flexibility for eating options for an airport hotel when people are arriving at all times of day or night. Couldn’t access the lunch buffet because it was booked for a wedding."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
I love this place...its been my 8th or 9th visit...have quite lot memories attached.
Friends....family...besties i had moment to cherish at your hotel
Love the buffet at your resturant
The connective from hotel to beach is really good if u r with ur family and kids..
So i would certainly recommend this hotel to all my frnds and family.
I love this place...its been my 8th or 9th visit...have quite lot memories attached.
Friends....family...besties i had moment to cherish at your hotel
Love the buffet at your resturant
The connective from hotel to beach is really good if u r with ur family and kids..
So i would certainly recommend this hotel to all my frnds and family.
Neetu
Reviewed February 14, 2018Reviewed February 14, 2018
Having stayed at this hotel for a number of years we have found no other hotel surpasses this in terms of personalised service and hospitality . When I read the negative reviews I actually wonder if its the same place . All hotels have issues ; if you have one bring it to their attention . Mr Arora is a very inter-active VC/GM and accords his personal attention to any concern . How many hotels can claim that ? Location is the best ; and the food is also good . Here you are never one of a crowd ....
Having stayed at this hotel for a number of years we have found no other hotel surpasses this in terms of personalised service and hospitality . When I read the negative reviews I actually wonder if its the same place . All hotels have issues ; if you have one bring it to their attention . Mr Arora is a very inter-active VC/GM and accords his personal attention to any concern . How many hotels can claim that ? Location is the best ; and the food is also good . Here you are never one of a crowd ....
Shandi
Reviewed January 19, 2015Reviewed January 19, 2015
LOVED Everything - Location (central & sea views), Staff, Service, Rooms (Spacious, Clean & didn’t have the humid/mouldy smell like other hotels in the city), Food (Restaurant & In Room Dining staff go out of their way to ensure your food experience is great!). Rooftop bar & lounge is a great option. Spa staff & Therapists were great & professional too - treatment was amazing. Will definitely be recommending & back if i can!🙏
LOVED Everything - Location (central & sea views), Staff, Service, Rooms (Spacious, Clean & didn’t have the humid/mouldy smell like other hotels in the city), Food (Restaurant & In Room Dining staff go out of their way to ensure your food experience is great!). Rooftop bar & lounge is a great option. Spa staff & Therapists were great & professional too - treatment was amazing. Will definitely be recommending & back if i can!🙏
Sameer
Reviewed November 8, 2025Reviewed November 8, 2025
Staff were super helpful, room was clean, 'smart' and lovely, couldn't be nicer. The art was not particularly to my taste. Only thing is, I booked this hotel for the caves look, disappointed I did not get.Apparently only 2 rooms like that, and were not even available to view, apparently under maintenance HOTELS.COM pictures are very misleading.
Staff were super helpful, room was clean, 'smart' and lovely, couldn't be nicer. The art was not particularly to my taste. Only thing is, I booked this hotel for the caves look, disappointed I did not get.Apparently only 2 rooms like that, and were not even available to view, apparently under maintenance HOTELS.COM pictures are very misleading.
Nita
Reviewed February 24, 2026Reviewed February 24, 2026