這家酒店的地址與實際住宿地址不一樣, 在到達孟買己是零晨12點, 到酒店地址時, 已是1點半, 用了快一個小時, 聯絡,找酒店, 聯絡人又找不到我們的訂房, 英文也很差, 沒法溝通. 另外又要換車等等. 房屋是新的, 但所在地附近宦是貧民窟, 零晨兩點經過這地方, 不出意外已很幸運.
My experience with Westin is nice to have in terms of everything be it hospitality, email communication, room services, cleanliness and hygiene. Most have experience for any person.
Riddled with mice and cockroaches. Dirty beyond belief. Staff very vague an unhelpful. When we told them about the mice and cockroaches they laughed and caught a couple of the cockroaches whilst bringing down our bags from the room. Needs investigating by the hotels authority. Checked out the following ...
Bed had bedbugs. Room was nowhere close to what was shown in the pictures. There was no way to identify which room we had booked - small or big.
1. Room had no ability to lock the door 2. Food quality is really bad - Personally had health issues 3. Commercial hotel is run from few apartments - not sure whether they have required approvals. 4. Food bills are on chits of paper - No Bills Avoid the hotel
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