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"everything was great"

"Great stay great value"

"The hotel is rather new and it is very well organized with the staff going overboard when it comes to hospitality. The rooms are where the hotel really shines. The decor, lighting, automatic shades, sunlight dimming opaque curtains, motion sensitive area lighting, a bath shower which drowns the guest in a warm watery embrace. There is a lot to like about the rooms. The regular fare is all there including a 70-65 inch TV, but I did not watch anything on it to know its pluses or minuses. The restaurant downstairs does a good job, but where the Yayavar restaurant can indeed improve its service is in two areas - 1. Do not overcook the veggies in the buffet menu. The string beans were cooked so much, they had turned chewy. One ought to be able to feel a slight crunchiness from the veggies. 2. The F&B staff is so focused on providing an exemplary service that it sometimes feels somewhat intrusive. They should allow a guest to enjoy their meal in peace rather than have to answer a question about how the food is every 3-4 minutes. They should keep the conversations to a minimum unless a guest truly wants a lengthy dialog on anything. One positive thing I noticed is that the F&B staff remembers guest preferences and does check if they want their fav upon a second visit to the restaurant onwards. The housekeeping staff leaves no stones unturned in giving you a room which is spic and span. Other than a couple of minor irritants, my stay was very very good."

"Great breakfast Room clean but tired "

"Really good service, very nice people who are ready to accommodate all our requests!! Highly recommend!"

"Ac was not working properly other than that everything was good."

"I was visiting from New York during December 20-23 and stayed in room 204. While booking this place (Dover Inn next to the Gariahat Police Station), I was hesitant because of some scary reviews among other good ones. I am writing this review to negate most of such extremely negative reviews, and also offer some friendly suggestions. First of all, the location of this Boutique hotel is "Outstanding". Second, the service and warmth I received, was "Outstanding". I wish to specially mention the names of Divyanga, Sujata, and Nikhilesh (the Hindi-speaking attendant). Third, the restaurant within the hotel was "Outstanding". The cleanliness of the bed and the room was also great! Finally, the price for the location was "Outstanding". I would also like to leave a few friendly suggestions. (1) is it possible to have the geyser connected to shower so that the guests could have a hot shower? (2). The air conditioner did work but, although the remote had temperature settings, the cooling was uncontrolled and brought the room to a freezing state. (3) The sink had a crack, which did not leak however. A new, sink might help. (4) When I was checking in, my Chase Visa card was accepted, but later, when I was leaving, the same card and also other cards were denied. I suspect, that this is a local phenomenon and should be investigated. Upon calling the card management, was told that the problem existed at the vendor's facility. I hope to come again- Dr. Probal Banerjee"