This was a horrible hotel. Front desk Staff not very friendly or helpful. We came into our room and in my reservation I was told I’d have a bathtub, no tub. The evening we got there, there was a grease stain bleeding through on left side of bed, we said something no one came. By the next morning there was even bigger grease spot coming through on right side! We told staff and they blamed us for it and said the sheet couldn’t be washed and charged us!!! Not only was it unclean but we were blamed. We attempted to make reservations for a couples massage a day early when we arrived the next evening at the spa there was only one person and we couldn’t go together. Spa people are nice but massages not strong. The food was horrible, they like to put their own spin on everything when you order you don’t know what to expect. Particularly the pizza was so bad and sauce it made us gag. The person bringing food did apologize but nothing was done. We would give a minus rating if we could. The sink was broken on the bottom, thank goodness we weren’t blamed. Beds are not soft or clean as stated. The rooms are nicely decorated but who cares if it’s not comfortable and they don’t care the way you’re treated. Also we weren’t allowed to get delivery in the hotel (after 3 attempts at eating the room service horrible food). At the breakfast buffet we asked if I could have an egg with cheese they said no we have eggs no cheese, yet it’s in the room service menu, cheese eggs. Lies about hotel doct
