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"Reception is very slow & does not work efficiently"

"The check in staff not really very friendly not a taj welcome ! Had a different experience in taj near airport ultimate welcome experience ! "

"Breakfast was very fresh and had a good spread and everything tasted amazing"

"Good"

"Brilliant "

"The only reason I give this hotel a good rating over excellent is because I just stayed at the Four Seasons Bengaluru and the staff go out of their way to please you and make your stay phenomenal. When we checked into the Ritz we were on our way to the elevator when we realized we only had one key card. We asked the lady who checked us in and she told us to come back tomorrow. This should have been done immediately. The staff at the breakfast resto were great and helpful. Location is fantastic but I would likely go back to the Four Seasons before the Ritz. The service at the Four Seasons is top notch from start to finish. "

"Loved Tanya from reception and Ashish from the restaurant. Their service was unparalleled. Made my stay super smooth"

"Bad"

"Very nice place and service. Well maintained and the staff are amazing. Rooms and bathrooms were clean. "