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Overview of ITC Gardenia, a Luxury Collection Hotel, Bengaluru

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Featured image
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
View from Room
Premium bedding, down duvet, minibar, in-room safe

ITC Gardenia, a Luxury Collection Hotel, Bengaluru

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationUB City1 min walk
    Popular LocationSree Kanteerava Stadium8 min walk
    Popular LocationKanteerava Indoor Stadium8 min walk
    AirportBengaluru (BLR-Kempegowda Intl.)53 min drive

Choose dates to view prices

  • Club Room, 1 Double Bed, City View, Tower

    3.6/5 guest room rating

    Room amenities

    • 441 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Room, 1 Double Bed, City View, Tower
  • Club Room, 1 Queen Bed, Non Smoking, Tower

    4.8/5 guest room rating

    Room amenities

    • 441 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsClub Room, 1 Queen Bed, Non Smoking, Tower
  • Club Room, 1 Queen Bed, Balcony, Tower

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsClub Room, 1 Queen Bed, Balcony, Tower
  • Club Room, 1 King Bed, Balcony, Pool View

    5/5 guest room rating

    Room amenities

    • 614 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Balcony, Pool View
  • Club Suite, 1 Bedroom, Pool View, Tower

    Room amenities

    • 700 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Suite, 1 Bedroom, Pool View, Tower

About this area

Bengaluru

Located in Bengaluru, ITC Gardenia, a Luxury Collection Hotel, Bengaluru is in the city centre and near a metro station. The area's natural beauty can be seen at Cubbon Park, while Government Museum and Visvesvaraya Industrial and Technological Museum are cultural highlights. Looking to enjoy an event or a match? See what's going on at M. Chinnaswamy Stadium or Sree Kanteerava Stadium. Spend some time exploring the area's activities, including outlet shopping and golfing.
Popular Location

What's nearby

  • UB City - 1 min walk
  • Government Museum - 7 min walk
  • Sree Kanteerava Stadium - 8 min walk
  • Kanteerava Indoor Stadium - 8 min walk
  • Mallya Hospital - 8 min walk

Getting around

  • Bengaluru Cantonment Station - 4 min drive
  • Sir M Visvesvaraya Station - 18 min walk
  • AirportBengaluru (BLR-Kempegowda Intl.) - 53 min drive

Restaurants

  • Where to eat
  • Cubbon Pavilion – Garden-view coffee shop offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Open 24 hours, reservations required. Kids' menu available.
  • Highland Nectar – Restaurant with a bar. Serves light fare daily. Reservations required.
  • Ottimo – Fine-dining restaurant offering Italian cuisine. Serves dinner daily. Reservations required.
  • Kebabs & Kurries – Fine-dining restaurant offering Indian cuisine. Serves lunch and dinner daily. Reservations required.

About this property

ITC Gardenia, a Luxury Collection Hotel, Bengaluru

Family-friendly Bengaluru hotel in Bangalore City Center, walk to UB City
7 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free valet parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 292 soundproofed rooms feature WiFi and iPads. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
ITC Gardenia, a Luxury Collection Hotel, Bengaluru offers 292 forms of accommodation with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a separate bath and shower with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

This Bengaluru hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Kaya Kalp has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (INR 353 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1357 for adults and INR 679 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Winery release events

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Sign language-capable staff
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV
  • Digital channels
  • iPad
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kaiseki meal
  • Mini fridge
  • Minibar
  • Tea service at check-in/check-out

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding
Rollaway/extra beds are available for INR 2000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 1357 for adults and INR 679 for children (approximately)
  • Fee for in-room wireless Internet: INR 353 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: INR 353 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 4086 per vehicle (one-way, maximum occupancy 0)
  • Airport shuttle fee per child: INR 0 (one-way), (from 1 to 13 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

ITC Royal
ITC Royal Gardenia
ITC Royal Gardenia Bengaluru
ITC Royal Gardenia Hotel
ITC Royal Gardenia Hotel Bengaluru
Royal Gardenia
Royal Gardenia Bengaluru
ITC Gardenia Bengaluru Hotel
ITC Gardenia Hotel
ITC Gardenia Bengaluru
ITC Gardenia
ITC Gardenia Luxury Collection Hotel Bengaluru
ITC Gardenia Luxury Collection Hotel
ITC Gardenia Luxury Collection Bengaluru
ITC Gardenia Luxury Collection
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Hotel
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Bengaluru

Frequently asked questions

Can I cancel my reservation for free at ITC Gardenia, a Luxury Collection Hotel, Bengaluru and receive a full refund?
Yes, ITC Gardenia, a Luxury Collection Hotel, Bengaluru offers free cancellation on select room rates, because flexibility matters! Please refer to ITC Gardenia, a Luxury Collection Hotel, Bengaluru cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
As of 18 Jan 2021, prices found for a 1-night stay for 2 adults at ITC Gardenia, a Luxury Collection Hotel, Bengaluru on 19 Jan 2021 start from Rs4,860, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does ITC Gardenia, a Luxury Collection Hotel, Bengaluru have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.
Is ITC Gardenia, a Luxury Collection Hotel, Bengaluru pet-friendly?
No, pets are not allowed at this property.
How much is parking at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Self-parking and valet parking are free at this property.
What time is check-in at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Check-in is from 2 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does ITC Gardenia, a Luxury Collection Hotel, Bengaluru provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of INR 4086 per vehicle, one-way, applies.
Where is ITC Gardenia, a Luxury Collection Hotel, Bengaluru located?
This family-friendly Bengaluru hotel is located in the business district, within a 5-minute walk of UB City and Cubbon Park. Government Museum and Sree Kanteerava Stadium are also within 10 minutes. Sir M Visvesvaraya Station is 18 minutes by foot and Mahatma Gandhi Road Station is 20 minutes.
4.6
Wonderful
Rating 5 - Excellent. 187 out of 247 reviews
5 - Excellent 76%
Rating 4 - Good. 46 out of 247 reviews
4 - Good 19%
Rating 3 - Okay. 7 out of 247 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 247 reviews
2 - Poor 0%
Rating 1 - Terrible. 6 out of 247 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities
Worst 5 star ever I stayed in. First night had horrible experience as they denied extra bed for 3rd person. I had booked a room with 2 queen bed. Paid Rs.6000 for third person. Only 1 queen bed was given. They said there is NO EXTRA BED available and cannot do anything about it. Imagine what I went through at that moment. Some how late in the night it was sorted out. Next morning breakfast area was soo jam packed we waited for half an hour for mediocre menu. Thirdly I asked for a printout of luggage label as required for airport travel.. made 5 calls of no HELP. Went to reception only got help after 20 min wait. HORRIBLE experience. Would never recommend ITC ever. RIP ITC for me.
Stayed 3 nights in Dec 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Choosing ITC Gardenia as ‘staycation’ for 2 nights is a decision that we will cherish forever. The stay was during September of 2020 when the COVID-19 lockdown was relaxed. It was very reassuring and pleasing to see the level of hospitality and facilities provided that assured safety of the guests and the hotel staff alike. The check-in and checkout experience was hassle free and the detailed inclusions/exclusions of our stay package was explained with patience, thanks to ‘Leishiton’ and ‘Rosch’ (check-out) and team. Our immaculately made room with a large private balcony was waiting for us in the 15th floor of the tower. Our room was upgraded to have an iPad which could control everything in the room from the lights to the big screen. The bed was a king-sized one with a mattress with perfect density. There were also a myriad of choices of pillows (even for the bathtub) from which we could select from by calling the housekeeping! The bathroom was very spacious with shower cubicle, bathtub. Though a few amenities were missing which we got from the housekeeping after a call. The stay package included complimentary evening drinks at the lounge ‘Upper Crust’. Our evening were made fabulous and memorable by the bartender, our server Imran and Adit, the lounge manager. They were attentive and seem to always know what we wanted. All in all, the experience in ITC Gardenia was simply amazing and upto the mark of the ITC brand-name. Special kudos to all the staffs!
Stayed 2 nights in Sep 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous experience true luxury from room to dining to spa .... enjoyed
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

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