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"Stayed one night as visiting for Strictly Live at The Utilita (easy 5 min walk). First room had an overflowing loo but we were given an immediate change of room. Room very clean, beds very comfy and was quiet (Sunday evening). The window blind was broken so we couldn’t pull it up. Staff were good, Ken was exceptional and a real asset to the hotel. Breakfast was quiet (9.30am) and was very good. Excellent cappuccino. Will definitely stay here again if visiting Birmingham. Hotel Car park accessed from Tennant Steet not Broad Street. "

"Friendly staff on arrival, lovely comfortable room, very impressed with the pillows, had a really good sleep! Room and bathroom spotless! Breakfast this morning was excellent, ample selection! All staff were so friendly and caring! Would thoroughly recommend this hotel "

"Comfortable bed, clean bathroom, nice towels, good iron, good heating and nice staff "

"Yes room spotless staf amazing "

"Spotless room"

"Room was great, staff were lovely. "

"Welcomed by smiling helpful staff, room was warm, clean and tidy, with everything you needed for a few days. Breakfast was good and plentiful, buffet kept full and hot. Again could not fault the helpful staff."

"Brilliant family room"

"Great location Staff very helpful "