Search Beach Resorts & Hotels in Riviera Maya

"We had a great time at this hotel, customer care was top notch , 24/27 service, friendly staff!"

"Kind and friendly staff"

"Everything is fine with this property except the food is very repetitive for long stay periods after few days you get tire of eating the same thing over and over, other than that all is well done"

"Amazing place fantastic Customer service Definitely, we will come back"

"The service from everyone was TOP NOTCH. Luis the catering manager and his staff in SPICE and MARIA P Restaurant really went out of their way for us. The older gentlemen working at the Café serving cappuccinos and desserts had the best energy! He was amazing. I have zero complaints about the food , our room, or the resort. Exceeding my expectations for an all inclusive"

"Liked staff were friendly and willing to help you if you needed any assistance. 2 formal sitdown resturants have excellent food and 1 average buffet could have some upgraded features. Maybe 1 more formal restaurant should be added for better availability because you can't always get a reservaton on 1st try. Outdoor grills are great with excellent food. Room service except for our last moring was slow to deliver told 40 to 45 min but mostly took 1 hour to 1 1/2 hr. Food was cold but thank...

"Likes...Staff were very friendly and helpful. Dislikes...Property needs to upgrade beach chairs around the pools."

"Great time "

"We enjoyed our stay the hotel was beautiful. The only think they need to work on is their entertainment. Have more things for ppl to do at the pool during the day like games or music. And have better shows and games at night. But on a whole the resort was great "

"We were upgraded to the Adults only as they needed more room at the Palace. I saw the list of ppl that were upgraded as well and they were all Expedia clients so I guess booking with Expedia has it perks."