Dubai Coast Ski Holidays

This property is in an excellent location, surrounded by various restaurants and walking distance to the metro station. The Mall of Emirates is either a 20 min walk or one metro stop. The most positive review goes to the hotel staff. All the staff are extremely helpful, efficient and do go out of their way to make sure customers' are comfortable . However there are issues with the hotel. Every Friday evening the hotel hosts a party on the first floor and the noise travels to the guestroom making it difficult to rest or sleep. The bathtubs and bathroom doors are worn out and has got rusts and stains. When I walk down the corridor and in my room the vents constantly gave out a malodourous himid scent which was unpleasant and I had to open the windows.

Great service, clean, convenient, excellent big pool and great GYM

Beautiful hotel. Staff very accommodating. We arrived very early and they managed to get us to our room before 9am which after a long haul flight was great. We only ate once on site at the breakfast buffet. This was ok. Only issue we had was not huge selection and many small children running around and not many staff or parent supervision to access to food etc around handling. Not sure it was worth the cost. Overall great location close to mall and all the best beach bars and restaurants. Would 100% recommend to anyone staying in Dubai

Employees were very friendly esp. the pool guy from Kenya, the lobby/doorman was very helpful and willing to teach us how to take the metro, taxi, grocery etc., housekeeping is also friendly. But the room that we got has already stains, carpet stains, chairs already tainted, showers not working proper, toilet/bathtubs and walls have black stains already.. and the aircondition not cold enough.. we tried to ask for another room but they inform us that their fully booked… during midnight to morning aircon is not working efficient.. But the hotel employees were mostly friendly and accomodating… elevator is clean/resepsjon and the pool is amazing…

Excellent breakfast, very friendly and polite personal, extremely clean

Beautiful hotel. Staff very accommodating. We arrived very early and they managed to get us to our room before 9am which after a long haul flight was great. We only ate once on site at the breakfast buffet. This was ok. Only issue we had was not huge selection and many small children running around and not many staff or parent supervision to access to food etc around handling. Not sure it was worth the cost. Overall great location close to mall and all the best beach bars and restaurants. Would 100% recommend to anyone staying in Dubai

Excellent breakfast, very friendly and polite personal, extremely clean

Excellent hotel, facilities, dining options and wonderful staff.

A lovely hotel in a great location. Fantastic amenities and the staff are just amazing, would definitely return!

Anna at the executive pool was excellent. The hotel wasn’t up to the usual standards I would expect of Dubai. The sheets for the bed were too small and every night they came off, the club room was the worst I have ever been to and we have been coming to Dubai for over 15years. The half board options have reduced each time we have been to the Jumeirah hotels and the chicken option in the hide for half board was so small it was ridiculous. The sofa bed in our room was grubby, one of the sinks didn’t work. This is the first time we have stayed in this hotel and would be the last. we have stayed in Al Qasr and Dar Al Masayf before and they were amazing. Maybe it’s more suited to families. The best part about the hotel was the executive pool and all the staff were amazing

The hotel was beautiful and staff was very helpful. Convenient location and good value for the price.

Good breakfast options, great staff and very clean. I had an issue with the drain in my bathroom- it was dealt with promptly. I arrived sarly and they gave me qn esrly check in. Dinner options could be better

The staff from the front desk staff to the room attendant were great and friendly. This was my second time staying there and will again when in Dubai.

Beautiful hotel. Staff very accommodating. We arrived very early and they managed to get us to our room before 9am which after a long haul flight was great. We only ate once on site at the breakfast buffet. This was ok. Only issue we had was not huge selection and many small children running around and not many staff or parent supervision to access to food etc around handling. Not sure it was worth the cost. Overall great location close to mall and all the best beach bars and restaurants. Would 100% recommend to anyone staying in Dubai