Yucatan Peninsula Romantic Holidays

Great place, great staff, very friendly staff.

Everything vas perfect.

Very clean and exceptional staff

Very nice beach. The staff was excellent. Food ok, elevator is very slow, if you don’t need it use the stairs. A lot of families go here so if you don’t want to deal with kids this is not your place

Room was clean, staff very friendly, Itialian restaurant was excellent. Be aware it gets very quiet at 10ish pm….. but the town is only 20 mins away and very lively.

I consider my review to be as objective as possible, as I am an experienced traveler. What can I say about the hotel? If you are looking for peace, privacy, decent à la carte food (no buffet), and wonderful, attentive staff, then this hotel is definitely for you. The hotel is absolutely beautiful and surrounded by lush greenery. You literally live in the middle of the jungle — among palm trees, vines, and many interesting animals that do not disturb you at all, so there is no need to be afraid. Yes, there is a pond with crocodiles on the property, but during our 10-day stay we saw a crocodile only once. Rather than being a downside, it adds a sense of exotic adventure and variety to the experience. As for the downsides: if you have mobility issues, a disability, or are traveling with elderly people, you should carefully consider whether this hotel is suitable for you. The hotel is not equipped with ramps. To access one of the restaurants for dinner, you must climb three flights of stairs — there is no elevator or alternative access. The restaurant is located on the second floor. The same applies to access to the beach and the swimming pool, both of which require using stairs. This was quite challenging for my husband (who uses a walker) and for my elderly parents. That said, the staff are very kind and helpful and will assist whenever possible. I would also like to mention some inconveniences for guests traveling with pets. We stayed with our small 4 kg poodle. Although th

We lived the staff!! Such a great time. So much fun and the food was great!

Staff was amazing. From arrival, stay and departure. Solid 4 star hotel, not five , some restaurants need make over or total revamp. Food at some places like Seaside and Oceania were great , but Italian and Asian restaurants, food ranged from plane to terrible, staff was great about listening to our comments and suggestions, which is great , but it is what is , needs work, asap

Great place, great staff, very friendly staff.

Everything vas perfect.

Great staff, beautiful location