Yucatan Peninsula Romantic Holidays

Overall it was pretty good stay, food and amenities are great and friendly staffs.

This is my family's favorite getaway! The resort is consistently impeccable in every way, from the food and cleanliness to the 5-star service! It's the best value resort, bar none!

Great resort! The beach is pretty good also

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.

Our stay was absolutely wonderful. The resort itself was beautiful and we thoroughly enjoyed our time there. The only minor drawback was a check-in process. The staff member who assisted us wasn’t the most professional and we didn’t receive all the information we needed for example the shuttle bus schedule, and clarity on the distance from the resort to Playa del Carmen center. Thankfully, the rest of our stay was excellent and the checkout experience was much better overall we had a great time.

Our stay was absolutely wonderful. The resort itself was beautiful and we thoroughly enjoyed our time there. The only minor drawback was a check-in process. The staff member who assisted us wasn’t the most professional and we didn’t receive all the information we needed for example the shuttle bus schedule, and clarity on the distance from the resort to Playa del Carmen center. Thankfully, the rest of our stay was excellent and the checkout experience was much better overall we had a great time.

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.

Loved this hotel. Highly recommend. I’ll be returning in February. Very clean. Food was great. Service was excellent

Great resort! The beach is pretty good also

This is my family's favorite getaway! The resort is consistently impeccable in every way, from the food and cleanliness to the 5-star service! It's the best value resort, bar none!

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.

Great resort! The beach is pretty good also

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.

I would give a 5 stars for the hotel and restaurants and 0 star to the spa. The room is great and the food and cocktail great. But if you come for the spa dont chose this hotel. Not only it is extremely expensive, if you have Expedia 250$ credit only 125$ will apply and they will charge 52$ for using the credit . You end up paying 700$ a couple massage in a freezing room with cold hands and cold oil. Not relaxing at all. I asked 4 times if they could lower or close the ac and they agreed but did nothing but add the pile of blanket on me . At the end i complain about not only the quality but nothing was done when i said i was not feeling good in the cold. Not even a gesture, just an offer to redo it for « free » no thank you.