Gran Canaria Luxury Holidays

Overall, good hotel but definitely not a 5 star hotel it’s 4 stars. The bed is comfy, and the room is spacious. However, the amenities in the room are poor. Tania sample of shower gel was poor quality no mini bar in the room. One small bottle of water is offered for the guest one time for the total stay. We asked for a small bottle of water and they said it’s not included and you have to buy it which is ridiculous for a $400 per night hotel. We also took the half boards which includes every dinner, but also the dinner doesn’t include any soft drink or water even. So I think they should include this since the hotel rates are not cheap.

Awesome room, large & clean. Resort was amazing, everyone you needed. Staff were very friendly & professional. Breakfast was amazing & including champagne! So well located. Definitely stay again.

Stunning hotel which is spotlessly clean and the rooms are huge! The food and drinks are delicious the breakfast is the best buffet I’ve ever seen! The staff are attentive and can’t do enough for you! Just a perfect time away and I’ll definitely be back

Very clean. Professional staff.

Superior Room, Ocean View Room reasonably large with space for 2 people to move around comfortably. Plain balcony. Small, but very nice, bathroom with toilet and quite a large shower – could do with an extractor fan; window not as effective. Ocean view room means the opposite side of the hotel to pool and activities area, which means quieter. Nice beach and ocean view is over the hotel car park and a road of low rise beach front apartments. Very little noise from outside. Higher floor probably has better view and quieter. We were on the 4th floor and the view was pretty good, and were not bothered by any noise. Lots of wardrobe, cupboard and drawer space. 40+ inch TV. Several UK channels. Six digit safe in the wardrobe is just big enough for my 15.6 inch laptop. Wifi 10 mbps up / 10 mbps down in room. Wifi connection with room number is a bit hit and miss, but reception has a work around. Aircon fan was a little noisy, but it didn't stop us from sleeping. The aircon cooled the room fine. Double curtains kept out light very well. Hotel in general: Could do with more no smoking areas and more clearly sign posted. Good WiFi signal everywhere in hotel, even on my cheapo tablet. Excellent and very extensive breakfast buffet with a little table service. All staff and services were **excellent**, and staff were always very helpful. A large variety of activities and excursions can be booked from the concierge desk. Italian restaurant good. Rather good cabarets every night at bar.

Awesome room, large & clean. Resort was amazing, everyone you needed. Staff were very friendly & professional. Breakfast was amazing & including champagne! So well located. Definitely stay again.

Stunning hotel which is spotlessly clean and the rooms are huge! The food and drinks are delicious the breakfast is the best buffet I’ve ever seen! The staff are attentive and can’t do enough for you! Just a perfect time away and I’ll definitely be back

Very clean. Professional staff.

Awesome room, large & clean. Resort was amazing, everyone you needed. Staff were very friendly & professional. Breakfast was amazing & including champagne! So well located. Definitely stay again.

Stunning hotel which is spotlessly clean and the rooms are huge! The food and drinks are delicious the breakfast is the best buffet I’ve ever seen! The staff are attentive and can’t do enough for you! Just a perfect time away and I’ll definitely be back

Very clean. Professional staff.