Yucatan Peninsula Kid friendly Holidays

The restaurant restrooms need to be cleaned more frequently

The staff was nice. Some just need to smile more often especially in restaurants. Food could be better. There were only a few restaurants you could go to and not all are open every day. Overall, I’d give it 3.5 to 5 stars.

Food was not the best. On the other hand, the hotel was clean. Staff were super nice. I wanted to take the time to thanks Antonio, Isai, Teresa, Vicky, Gama y Baltazar Herrera. Special recognition to Baltazar Herrera, he made our vacation extra special.

Everything was amazing — from the service to the food. Any questions we had were always handled by the amazing staff, who provided exceptional service every single night. Everyone was incredibly kind, attentive, and welcoming. Estefany helped us almost every day and always made sure we were taken care of. Alexander, one of the waiters, served us during our romantic dinner and also at breakfast on a few occasions, and he was extremely attentive and friendly as well. We truly appreciated the hospitality and experience throughout our stay. I would 100% recommend this hotel and will definitely book again. Thank you so much!

Very clean and friendly staffs

Very clean and friendly staffs

Cleanliness was 1000/10!!!! The food is not very good on the resort, but many things to choose from.

The hotel was amazing. If you’re looking for a great solo trip that’s safe Live aqua is the place. Had some issues but the issues was fixed within mins. The pools were pretty cleaned and spacious. There’s three pools connected and one swim up bar. The food was 10/10. The rooms were 10/10. Mauricio Luna, richardo, and Patrica were amazing.. the service is amazing!! Definitely 9/10 stay

Everything was amazing — from the service to the food. Any questions we had were always handled by the amazing staff, who provided exceptional service every single night. Everyone was incredibly kind, attentive, and welcoming. Estefany helped us almost every day and always made sure we were taken care of. Alexander, one of the waiters, served us during our romantic dinner and also at breakfast on a few occasions, and he was extremely attentive and friendly as well. We truly appreciated the hospitality and experience throughout our stay. I would 100% recommend this hotel and will definitely book again. Thank you so much!

The staff was nice. Some just need to smile more often especially in restaurants. Food could be better. There were only a few restaurants you could go to and not all are open every day. Overall, I’d give it 3.5 to 5 stars.

Food was not the best. On the other hand, the hotel was clean. Staff were super nice. I wanted to take the time to thanks Antonio, Isai, Teresa, Vicky, Gama y Baltazar Herrera. Special recognition to Baltazar Herrera, he made our vacation extra special.