Cancun Golf Holidays

The property is beautiful and exceptionally well maintained. The staff is courteous, attentive, and always willing to help. We especially enjoyed the calm music around the pool in the mornings, which gradually became more lively as the day went on. The rooms are very comfortable, and the suites with kitchens are beautiful. The breakfast buffet was excellent. One area for improvement would be the décor and ambience of the Italian restaurant, Davino. Adding placemats, dimming the lighting, and creating a cozier atmosphere would greatly enhance the dining experience. While the food itself was good, the overall setting felt more like a cafeteria than an Italian restaurant, and improved décor would make a big difference. One final suggestion would be to clarify the $50 USD daily resort credit. In practice, only 20% of the total food, drink, or eligible service bill can be applied per transaction. It would be clearer to state that guests receive a 20% discount on eligible purchases, up to a maximum of $50 per day. Overall, we had a very good experience and would most likely return.

Few minor things, Our Kleenex wasn’t restocked when the room was cleaned. The toilet pressure wasn’t very good and the sink didn’t drain well. We had a jacuzzi on our balcony that didn’t work, it wouldn’t hold water at all and kept draining. The staff were great, and the hotel overall was fun and it was a nice place to stay. The drinks were were typical for an all inclusive and the food was good in some a la cartes, and decent at the buffet.

Staff members went above and beyond! Especially Carlos the Bartender at the Pina! Beautiful hotel. Thank you for upgrading us to a villa!

Large resort with good food and a beautiful beach! Staff and room cleanliness was fine; nothing extraordinary.

room has only one bed so we had to ask for another one which happened to be very small. The room was also connecting to another through a door so we had lot of noise issues

The property was very well groomed. When we went to our room there was no water, one cup for hot drink, and very little tea. This was all fixed when I called the front desk.

The staff were incredibly kind, and the room was cleaned twice a day. The private beach was easy to reach, and we could even swim with pelicans. We enjoyed all the restaurants—they were all excellent. It truly felt like paradise for me

Property needs a remodel. In the pool area for two days they ran out of modelo negra only has draft beer . Ate at the secret garden asked to recommend us the food and as we were going to leave he said we owed money .

Few minor things, Our Kleenex wasn’t restocked when the room was cleaned. The toilet pressure wasn’t very good and the sink didn’t drain well. We had a jacuzzi on our balcony that didn’t work, it wouldn’t hold water at all and kept draining. The staff were great, and the hotel overall was fun and it was a nice place to stay. The drinks were were typical for an all inclusive and the food was good in some a la cartes, and decent at the buffet.

Staff members went above and beyond! Especially Carlos the Bartender at the Pina! Beautiful hotel. Thank you for upgrading us to a villa!

The property is beautiful and exceptionally well maintained. The staff is courteous, attentive, and always willing to help. We especially enjoyed the calm music around the pool in the mornings, which gradually became more lively as the day went on. The rooms are very comfortable, and the suites with kitchens are beautiful. The breakfast buffet was excellent. One area for improvement would be the décor and ambience of the Italian restaurant, Davino. Adding placemats, dimming the lighting, and creating a cozier atmosphere would greatly enhance the dining experience. While the food itself was good, the overall setting felt more like a cafeteria than an Italian restaurant, and improved décor would make a big difference. One final suggestion would be to clarify the $50 USD daily resort credit. In practice, only 20% of the total food, drink, or eligible service bill can be applied per transaction. It would be clearer to state that guests receive a 20% discount on eligible purchases, up to a maximum of $50 per day. Overall, we had a very good experience and would most likely return.

The property needs some reconstruction especially the bathrooms. We had to change room. Other than that, its a beautiful resort, with extradelicious meals, warm and friendly staff and everything to give you a memorable vacation. We will be back

Staff members went above and beyond! Especially Carlos the Bartender at the Pina! Beautiful hotel. Thank you for upgrading us to a villa!

Few minor things, Our Kleenex wasn’t restocked when the room was cleaned. The toilet pressure wasn’t very good and the sink didn’t drain well. We had a jacuzzi on our balcony that didn’t work, it wouldn’t hold water at all and kept draining. The staff were great, and the hotel overall was fun and it was a nice place to stay. The drinks were were typical for an all inclusive and the food was good in some a la cartes, and decent at the buffet.