Cancun Beach Holidays

We experienced an issue during our stay on the night of 10 December 2025. Water began dripping from the ceiling and gradually moved towards the bed, causing significant inconvenience. We informed the hotel lobby around 11:00 PM, but there was no immediate response. As the situation worsened, we had to personally go to the lobby to seek assistance. It took approximately one hour for the issue to be addressed and resolved. Due to this delay, we were only able to go to bed around 12:00 AM, which disrupted our rest and overall comfort during the stay.

Few minor things, Our Kleenex wasn’t restocked when the room was cleaned. The toilet pressure wasn’t very good and the sink didn’t drain well. We had a jacuzzi on our balcony that didn’t work, it wouldn’t hold water at all and kept draining. The staff were great, and the hotel overall was fun and it was a nice place to stay. The drinks were were typical for an all inclusive and the food was good in some a la cartes, and decent at the buffet.

The facilities are very well maintained and are clean.

Villa Del Palmar delivered the best all-inclusive experience I’ve ever had—and that’s saying a lot. From the moment we arrived, every single person we encountered made us feel welcomed, cared for, and truly valued. Housekeeping was impeccable, the servers were attentive and warm, and the entire staff operated at a level of excellence that felt effortless. The service was consistent, genuine, and top-tier across the board. This experience has set the bar incredibly high—other all-inclusive resorts will be very hard to match after this. Villa Del Palmar isn’t just a vacation; it’s an experience done right. We cannot wait to return.

Food was very good and the staff were amazing. We had a room with a fantastic view that had an outdoor tub which was amazing during the rain times. I would definitely recommend staying here

We experienced an issue during our stay on the night of 10 December 2025. Water began dripping from the ceiling and gradually moved towards the bed, causing significant inconvenience. We informed the hotel lobby around 11:00 PM, but there was no immediate response. As the situation worsened, we had to personally go to the lobby to seek assistance. It took approximately one hour for the issue to be addressed and resolved. Due to this delay, we were only able to go to bed around 12:00 AM, which disrupted our rest and overall comfort during the stay.

The hotel is way to new and not all amenities are fully active like spa, night club, restaurant, day shows.staff is extremely polite and professional made me and my wife feel like royalty.whish Expedia could’ve advise not too book here due to this matter.

The food needs to be improved during the day time hours and the entertainment by the pool wasn’t that great for adults.

The pool was ok and the swim up bar was nice. The staff was very nice, great service.

The facilities are very well maintained and are clean.

Food was very good and the staff were amazing. We had a room with a fantastic view that had an outdoor tub which was amazing during the rain times. I would definitely recommend staying here

Nice view from room. Very friendly staff. Beautiful Beach

Few minor things, Our Kleenex wasn’t restocked when the room was cleaned. The toilet pressure wasn’t very good and the sink didn’t drain well. We had a jacuzzi on our balcony that didn’t work, it wouldn’t hold water at all and kept draining. The staff were great, and the hotel overall was fun and it was a nice place to stay. The drinks were were typical for an all inclusive and the food was good in some a la cartes, and decent at the buffet.

Food was very good and the staff were amazing. We had a room with a fantastic view that had an outdoor tub which was amazing during the rain times. I would definitely recommend staying here