Quintana Roo Beach Holidays

This is the second time staying at this hotel and it has been great. Staff members from restaurants are great and attentive. We have an issue with the room leaking water from ceiling fire sprinkler that was fixed the same day. Also we wanted to do a late check out to enjoy a little longer this hotel but they said they were booked and it was not possible and that was a real disappointment for my little ones. Other than that it was a really pleasant time staying here.

I stayed in the Honeymoon suit for 5 days and my expectations were more than met. Housekeeping cleaned every day of my stay and delivered extra towels and bedding almost on demand. The staff did a great job along with the bartenders. They actually sell real alcohol here and it isn’t the watered down stuff you get at the lower end resorts. The view was amazing since I had the entire deck to view the resort and its entirety. It was worth it and I’ll definitely be looking for the Secrets brand when I’m traveling abroad. I would recommend this hotel 9 out of 10 times to anyone looking to stay at a nice resort.

March 2026 Loved our 2 week vacation, loved the hotel footprint and the staff are so friendly. The entertainment team was fantastic and very entertaining. My only complaint and it’s minor but the slamming of the doors at all hours is next level. Once is an accident, multiple times is just rude. I feel for those that had children sleeping. 👏👏to Victor Zavala in the dining room and Willie at the pool bar for taking care of us so well. Thank you!

Good is great, you also can take the shuttle bus to sister hotel Roya cancun, enjoy the beach and food

We had a great time and loved this resort. Great location. Loved being able to swim in ocean. Food was good as we were always able to find something to enjoy. The only negatives were the chair game was real here. Had to get up early to secure a good spot. Also, rooms were humid as all of our clothes constantly felt damp. Overall a great trip!

I stayed in the Honeymoon suit for 5 days and my expectations were more than met. Housekeeping cleaned every day of my stay and delivered extra towels and bedding almost on demand. The staff did a great job along with the bartenders. They actually sell real alcohol here and it isn’t the watered down stuff you get at the lower end resorts. The view was amazing since I had the entire deck to view the resort and its entirety. It was worth it and I’ll definitely be looking for the Secrets brand when I’m traveling abroad. I would recommend this hotel 9 out of 10 times to anyone looking to stay at a nice resort.