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"It was truly an amazing experience with the sweetest staff. Before even entering to the front desk, halls, dining area, and overall hotel, you are greeted by everyone with a smile. The food was also phenomenal and the view was great. Kaushal, one of the front desk people, was very welcoming throughout the stay. "

"Unique and wonderful hotel . Outstanding staff and service "

"I stayed for almost a week here. Property is large and well maintained. Room is quiet. Staff is what made all the difference though. Lokesh, Illy, Chand et al were always attentive. Even when they didn’t get something right first time, they were willing to redo it. Breakfast was delicious. I used the gym which had new equipment. I will stay here again. If I were to nitpick, WiFi was weak inside room, restaurant ushers were too stubborn in meeting my request for a window table (even though one was always available and I have a phobia), elevator key card reader was faulty. Everything else was excellent. "

"Walking distance from airport. Customer service excellent. "

"Excellent and amazing guest service I have ever experienced!! Special thanks to Nikita. She has done the great job! "

"Close to convention "

"Wanted to stay at a prime location in Mumbai for family reason and nothing perhaps can be better than Taj Mahals be that Palace or Towers. To have clear sea-views & view of Gateway from upper floor, we opted Taj Mahal Tower and the view was perfect, as expected. Even Sunrise view is an additional pleasure. The entire team, be at the front desk or HK or at Shamiana Restaurant is extremely supportive and caring. Indian traditional welcome is another plus..."

"Amazing place to stay, amazing staff and the food was amazing! "

"Continues to strife for excellence in hospitality. However this time round the breakfast options not as good as previous stays and not to the usual excellent Taj standards"