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"Great staff, location and experience "

"Excellent accommodation and value."

"Better instructions to operate air conditioning "

"Everyone was helpful and very well kept. "

"M Social is a true hidden gem located in an ideal position: across the street from the ferry terminal, next to Viaduct Harbour district which has no shortage of amazing restaurants and only a few meters from the heart of the CBD. The hotel itself is nothing short of perfect! Even at five star hotels it’s hard to have it all but at M Social, you can indeed have it all: luxury, amazing rooms, comfortable beds, EXCEPTIONAL staff, central location, amazing views and generous benefits! Many hotels talk a good game but when it comes down to it, often fail. This is not the case with M Social. I cannot remember a single time a staff member didn’t greet me when I came in from a long day or simply was passing by to go to breakfast! I am unsure friendly is even the word for the staff, it goes deeper than friendly. It was as if I was an old friend, a family member, etc. If you requested anything no matter how small or big, they would nearly trip over themselves trying to help. Everything was exceptional at M Social! I think in my opinion, the most exceptional part besides the staff was my bed. I have been to 77 nations and slept in millions of hotel beds: some are good, and others feel like sleeping on an iron slab! The bed in my room was so comfortable I dreaded having to wake up. Often if there is a problem, I notice some hotel managers blow it off and try to deflect the blame back on you. Luckily, this was not the case here. When I had a minor problem at check in, the manage"

"A beautiful hotel right in the heart of Auckland. We stayed here for 1 night with our family of 4. Very comfortable & tidy room for us all. We even used the heated pool, spa & sauna. A nice treat after our flight in. Staff were friendly & helpful. Wouldn’t stay anywhere else next time we’re in Auckland! "