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"Very friendly and helpful staff"

"My daughter and I were travelling through Queenstown and stayed three nights at the Kamana Lakehouse. The hotel was beautiful and the views of the lake were outstanding. The service was great as well. I understand some people were not happy about the parking lot views and the construction but that does not bother me. The only reason I gave four stars on service is because there should be more options for breakfast. The dinner was excellent along with the wine. Breakfast was a set menu but it would be best if there were some quick fruit and continental options when timing is tight for travelers and activities that get planned during the day. There is nothing near to go to unless you go to town so if you do not have time for a full sit down breakfast, you are a bit out of luck. That would be my only complaint otherwise, everything was lovely."

"Great staff. Efficient layout. Adjacent to the North Stanley St. Bus Atop"

"Great location, nice clean updated rooms, good water pressure"

"The room was good and the staff was excellent very helpful and polite. "

"We got a cabin. Clean and comfortable. Bathroom is a shared building same as kitchen. Hired a basket of cooking and plates utensils for $5. It’s something like $200/ 2 nights for 3 people. Very cheap but the bathroom outside is inconvenient as it was very cold. Internet also only at the dining. Very clean facilities but you get what you paid for essentially. "

"Staff members tried hard to accommodate my requests. I appreciate that. "

"Dinner was amazing!"

"Our stay at Swiss-Belsuites was absolutely unforgettable. We had a stunning view of Lake Wakatipu, and it was so mesmerizing that we honestly didn’t want to leave the room. Watching the lake from our window was an experience on its own—peaceful, magical, and unforgettable. Everything about our stay was excellent. The room was very clean and comfortable, and the staff were incredibly friendly, welcoming, and helpful throughout our visit. It was a perfect combination of comfort, beauty, and great hospitality. We truly loved our stay and would highly recommend it."