Check COVID-19 restrictions.

Find out moreOpens in a new window

Hilton Auckland

Photo gallery for Hilton Auckland

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hilton Auckland

Hilton Auckland

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Princes Wharf 147 Quay Street, Auckland, 1010

Explore the area

  • Popular LocationAuckland Ferry Terminal4 min walk
  • Popular LocationViaduct Harbour6 min walk
  • Popular LocationSky Tower10 min walk
  • AirportAuckland (AKL-Auckland Intl.)23 min drive

Choose dates to view prices

About this area

Auckland

Located in Auckland, Hilton Auckland is in the city centre and on the waterfront. Sky Tower is a notable landmark, and some of the area's activities can be experienced at Auckland Ferry Terminal and Viaduct Harbour. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Guests love the hotel's central location.

What's nearby

  • New Zealand National Maritime Museum - 2 min walk
  • Princes Wharf - 2 min walk
  • Auckland Ferry Terminal - 4 min walk
  • Viaduct Harbour - 6 min walk
  • Sky Tower - 10 min walk

Restaurants

  • Where to eat
  • FISH – Ocean-view restaurant. Serves breakfast, lunch and dinner daily. Reservations required.
  • Bellini Bar – Open daily.

Getting around

  • Auckland Britomart Station - 7 min walk
  • Auckland (AKL-Auckland Intl.) - 23 min drive

About this property

Hilton Auckland

Luxury Auckland hotel in Auckland Central Business District, walk to Viaduct Harbour
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 187 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Balconies and iPod docking stations are standard, as are LCD TVs with cable channels.
Hilton Auckland offers 187 forms of accommodation with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players and pay-per-view films. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (NZD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 55.00 per day)
  • Valet parking on site (NZD 55 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 39 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Japanese
  • Korean
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (13024 square feet)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • iPod dock
  • LCD TV
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 23 2021 to January 31 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 39 per person (approximately)
  • Fee for in-room wired Internet: NZD 19.95 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 55.00 per day
  • Valet parking fee: NZD 55 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Hilton
Hilton Auckland
Hilton Hotel Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Hilton Auckland Hotel
Hilton Auckland Hotel
Hilton Auckland Auckland
Hilton Auckland Hotel Auckland

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 603 out of 999 reviews
5 - Excellent 60%
Rating 4 - Good. 263 out of 999 reviews
4 - Good 26%
Rating 3 - Okay. 75 out of 999 reviews
3 - Okay 8%
Rating 2 - Poor. 44 out of 999 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 999 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bar staff need to work on serving people better. We went twice and the service was average.
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!!! Thank you!!!
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
We were disappointed that the restaurant/bar was booked out on the friday night due to private function as we had arrangements on the saturday
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, thanks!
Stayed 3 nights in Aug 2021