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"Staff was extremely courteous. Since my stay included breakfast, this hotel serves the best breakfast spread and the serving staff is very responsive as well. The only downside to this hotel is that the rooms don't have closet space so no matter how many number of nights you are staying with them, you have to live out of your suitcase, which is not my style - and for those who don't care about this - I would highly recommend this hotel. "

"The reception and dining area are exceptionally good. The breakfast was first class. Compliments to the chef. The rooms are a good average - clean and tidy. Location central to key attractions. Ticks plenty of boxes. "

"Great staff, breakfast, and view from the pool!"

"The absolute BEST front desk service, top notch drivers, first class service at the restaurants!"

"Excellent historic hotel with great service! Restaurants on site are also very good"

"Everything was exceptional, very hospitable staff. Got upgraded to the Palace. "

"The staff was super kind and helpful. They were extremely polite and ready to attend to our every need. The room was spacious and clean, and it also came with good quality amenities, like Dove shampoo, conditioner and soap. The breakfast was also very good and the staff served us with typical food."

"Wonderful staff who helped when my elderly father was sick. We stayed in a large family room, watch feels like a mini apartment, ideal for a family of three or four.. This is our second stay here.. The staff remembered us fondly from last year..it is located in a quiet, beautiful part of Mumbai and the hotel itself is an historic building..Will certainly stay again next time my family is in Mumbai."

"Wonderful team looking after us, thank you. Rooms were clean. Food was excellent. Everyone so friendly and went out of their way to help at every opportunity. We had a great time!"