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"Amazing, perfect 👌 room, service, location, clean, friendly staffs "

" ...great"

"Good location and helpful staff. "

"The staff were absolutely amazing. The property was great with lots of things to do. Roar restaurant had delicious food and great atmosphere. Would stay here again."

"Good"

"The BW in downtown Victoria is a stone's throw from everything. But the real gem is the service! Every single staff member is attentive and guest focused, with a small in their face! Five star service! Thank you to all of the staff members for making my stay feel welcomed. "

"3 couples booked an overnight here, we had a great time. Staff were very helpful when we needed extras like wine glasses for all. One of the highlights was Clives cocktail lounge, supreme! Also easy walking to great restaurants. We'll be back."

"We loved the Gold Deluxe room option that allowed us to access the lounge. The breakfast was amazing, with so many delicious options. The appetizers served in the evening were not your typical hotel snacks. The food was similar quality to what you would find on a cruise. The staff went over and above to meet our needs and assist us. We were very pleased with our decision to stay at the Empress Hotel!"

"Great Location and a beautiful place"