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"The view was spectacular. Rooms very spacious and beautifully designed"

"Friendly staff"

"Great place to stay in downtown Victoria! "

"They told me that there’s an upgrade to my room however it is not a harbour view. Then they said “their system made a mistake and gave my room to someone else”, and they can only offer me something not as good. And they call that an “upgrade”. I. The end, they called another guest and swapped our rooms. So I still get a room similar to what I booked - king bed in a suite, with harbour view. The room is fantastic. This accident was the only downside of this trip. My guess is that they had to gave my room to someone more “royal” than I am, and only tried to fool me with a so called “upgrade”. The “upgrade” was either a room with two queen beds and harbour view, or a room with king bed and crater, no harbour view. Hard to say any of these two is comparable to what I booked. "

"Nice staff and clean"

"Good food"

"We loved the beautiful grounds. The food was excellent. The staff very accommodating. Our room was spacious with a beautiful view of the harbor. We would definitely stay here again."

"Excellent staff and overall experience :)"

"The rooms are dated and smelled musty. Ceilings had water leak marks. Needs some attention "