Dear Russell, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Jeff, Your satisfaction is our top priority, and we're so glad to learn that you thoroughly enjoyed our centralized location. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Nancy, We appreciate you taking the time to share your experience. It's wonderful to know that you had a pleasant stay with us. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Trudy, We appreciate you taking the time to share your experience. It's wonderful to know that you had a pleasant stay with us. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Lisa, Thank you for your recent stay with us and for sharing your feedback. We appreciate your kind words about our hotel. Your feedback regarding the room's appearance has been noted, and we will use it to guide our ongoing efforts to enhance our accommodations. We hope to have the opportunity to welcome you back and offer you an even more enjoyable experience in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Lisa, We appreciate you taking the time to share your experience. It's great to know that you had a pleasant stay with us. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Janine, Your positive feedback means a lot to us! We're delighted that you enjoyed your stay, and we look forward to providing you with another memorable experience in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Milagros, It was a pleasure to have you as our guest, and we're thrilled to learn that you enjoyed our location. Thank you for your review, and we hope to have the opportunity to host you again soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Nancy, Your positive feedback means a lot to us! We're delighted that you enjoyed your stay, and we look forward to providing you with another memorable experience in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Anandi, Thank you for taking the time to share your feedback with us. We are truly concerned to hear that your experience did not meet your expectations. Your comments are invaluable to us, and we will use them to address any areas of concern and improve our services. If you would like to share more details about your stay, please feel free to reach out to us directly. We sincerely hope for the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Bhaveshkumar,We appreciate you taking the time to share your experience. It's wonderful to know that you had a pleasant stay with us. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Christina, Thank you for sharing your feedback with us. We appreciate your rating and would love to hear more about your experience to better understand how we can improve. Please feel free to reach out to us directly with any additional comments or concerns. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Tiana, Thank you for sharing your positive experience! We're thrilled that we could contribute to making your stay enjoyable. We can't wait to have the pleasure of serving you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Pathmanathan,Thank you for your glowing review! We're thrilled that you had a great experience during your time here. We'll continue to strive for excellence and hope to see you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Elizabeth, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear David, Thank you for choosing to stay with us and for sharing your positive feedback. We are delighted to hear that you enjoyed our convenient proximity to the cruise terminal. Providing our guests with a convenient and comfortable stay is always our top priority. We look forward to welcoming you back for another excellent visit!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Donna, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Flavio, Thank you for your glowing review! We're thrilled that you had a great experience during your time here. We'll continue to strive for excellence and hope to see you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Andrzej,Thank you for staying with us, and for taking the time to fill out our survey. We are happy to hear you enjoyed your experience with us.We hope to have you back again in the near future!Thank you,JP

Dear Michelle,Thank you for staying with us, and for taking the time to fill out our survey. We are happy to hear you enjoyed your experience with us.We hope to have you back again in the near future!Thank you,JP

Dear Glenn,Thank you so much for staying with us and complimenting our location. We hope to welcome you back soon to enjoy the Harbourside even more. Sincerely,Nick Burrows - Assistant Front Office Manager

Dear Barbara,Thank you for staying with us, and for taking the time to fill out our survey. We are happy to hear you enjoyed your experience with us.We hope to have you back again in the near future!Thank you,JP

Dear Reynaldo,Thank you for staying with us during your time in Vancouver. We appreciate your feedback about the luggage location, we will be finding a solution immediately. In terms of accessibility we actually do have an elevator exclusively for access from lower lobby to upper lobby. We hope to welcome you back soon. Sincerely,Nick Burrows - Assistant Front Office Manager

Dear David,We appreciate you leaving such a kind and generous review about your stay with us. We hope you had an amazing cruise with even more good reviews. See you next time for another good meal.Sincerely,Nick Burrows - Assistant Front Office Manager

Dear Eray,Thank you so much for staying with us. We appreciate you taking the time to leave this review. We value your feedback about your front desk experience and will be treating this seriously. We will also will be looking into the doors in your room not closing and we sincerely apologize for any lack of security you felt during your stay. We hope to do better for you on your next visit. Sincerely,Nick Burrows - Assistant Front Office Manager

Dear Biniyam, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Alice, We're thrilled to receive your positive feedback! It was our pleasure to ensure your stay was enjoyable and Annika is surely our star! We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Mohamed, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Darya, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Karina, We appreciate you taking the time to share your experience. It's wonderful to know that you had enjoyed our facilities. We can't wait to serve you again on your next visit.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Kathleen A, We're thrilled to receive your positive feedback! It was our pleasure to ensure your stay was enjoyable. We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear William, Your positive feedback means a lot to us! We're delighted that you enjoyed your stay, and we look forward to providing you with another memorable experience in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Lillian,Thank you so much for staying with us. We appreciate you taking the time to mention our location and staff. See you again soon.Sincerely,Nick Burrows - Assistant Front Office Manager

Dear Jeffrey, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon!Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Kris, We're thrilled to receive your positive feedback! It was our pleasure to ensure your stay was enjoyable. We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Tim, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Jennifer, Your satisfaction is our top priority, and we're so glad to have met your expectations. Thank you for choosing our hotel, and we hope to see you again soon. Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Mourad, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Rana, Thank you for taking the time to share your feedback with us. We genuinely regret to learn that your recent stay did not meet your expectations. Please accept our sincere apologies for any inconvenience you experienced regarding the breakfast inclusion policy. Our hotel does not offer complimentary breakfast with all reservations; it is only included when guests choose the specific package at the time of booking. We are concerned about the service you received and assure you that your comments have been taken seriously. Rest assured, we will be conducting a thorough follow-up with our team to address these issues promptly and effectively. Should you wish to provide further details about your experience or if there is anything additional we can do to make amends, please do not hesitate to contact us directly. We hope for the opportunity to welcome you back in the future. Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Yuanfang, Thank you for taking the time to leave us a review. We appreciate our location here in the heart of Coal Harbour just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood. Kind Regards, Mackenzie, Front Office Manager

Dear Jennifer, We're thrilled to receive your positive feedback! It was our pleasure to ensure your stay was enjoyable. We hope to have the opportunity to host you again in the future.Warm regards, Jane Pham, Assistant Front Office Manager.

Dear Cameron, Thank you for your honest feedback! We appreciate your comments as it helps us to improve for next time. We hope to welcome you back next time your in Vancouver. Kind Regards, Mackenzie, Front Office Manager

Dear Richard, Thank you for taking the time to leave us a review. We hope we can welcome you again soon. Kind Regards, Mackenzie, Front Office Manager

Dear Nicholas, Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not fully meet your expectations. Your comments regarding the TV channel options and furniture have been noted, and we will address these areas for improvement promptly. We are pleased to hear that you enjoyed the view from your room and that your request for a high floor was accommodated. We hope to have the opportunity to welcome you back and provide you with an enhanced experience that reflects the high standards we strive for.Warm regards, Jane Pham, Assistant Front Office Manager.