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"The exterior main entrance was not very attractive nor was the exterior waiting area"

"The front desk staff were amazing helping an old gal get here theatre tickets on her no data phone. We will definitely stay here again when we come back to London. Our room was large and the kitchen was great."

"Fab "

"The main benefit was the great location "

"Stag Chechen in super nice Gave us a free upgrade "

"Conveniently located in the airport ahd connected with trains and undergrounds. Good service , safe and decent room and breakfast options. Good only for business or short trips "

"Fabulous Hotel, beautiful building, very welcoming, Friendly staff, room was spacious. Excellent location. Enjoyed the club, complementary hot beverages and bottled water. Enjoyed our first trip in London. "

"Excellent location, friendly & helpful staff, perfect for exploring the city."

"Big thanks to Abee I think was the name :) ( sorry I don’t remember the name I know he’s from nigeria ) at the reception he was outstanding. He was attentive, very friendly, quick to assist, and displayed excellent customer service skills. He made the check-in process seamless and went above and beyond to ensure all my questions were answered. Truly impressed with his professionalism. Highly recommend! "