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"A lovely hotel, with fantastic views of either the Tower Bridge or the docks. However, staff at the contact centre and hotel were unhelpful and at times rude."

"Great area"

"Clean, affordable, cute but too small, only good for a quick weekend stay but not to stay long, they only clean the room every four days, no amenities, taking a shower was annoying, you can easily flood your bathroom/room. no tv but staff for friendly and always willing to help."

"Great location. Fantastic room. Staff was friendly and very helpful "

"Generally good after a very slow queue for check-in (20 minutes). Friendly and attentive staff (although not quite enough of them?). Food great and cocktail bar fine. One of the main lobby lifts kept malfunctioning- nobody on had to fix it? - so there were some long waits there too (minimum 5 minutes at some times). "

"Helpful staff, very clean, handy for underground station, perfect for a 1 night stay. "

"Great location, staff and room are solid!!"

"Good location, wifi not great and my room was facing a builders yard so very noisy late in to the evening. Can also hear every door in the corridor slamming shut. "

"there was a gum stain on the ground of our room, our room was quite hot (the ac did not work), and the room had run out of soap before we got there. however the staff were incredibly kind, and the general vibe was good. thank you!"