Search Hotels Near Ultramar Ferry Puerto Juárez, Cancun

"no me permitieron entrar en la habitacion, aunque les presente mis credenciales. La recepcionista me dijo que la reservacion incluye 2 hijos, yo la dije que no van a quedarse con nosotros, van a quedarse con su abuela en otro hotel. En respuesta, la recepcionista me dijo, que no nos puede dar las llaves, tenemos que traer los hijos. la pedi numero de su gerente, me mostro un numero en un anuncio, yo llame este numero, pero la persona colgo la llamda 5 veces. Al final, teniamos que salir de alla y quedarse en un otro hotel. Me gustaria un refund por favor."

"Amazing room, AC included, your own wifi, ocean view and a small seating area on the ocean. Quiet zone and lots of little local food spots and a 7/11 in the corner for your convenience. "

"The room is very clean. The staff very helpful in checking process & the guards are friendly."

"Clean. Friendly staff "

"Beautiful hotel and a safe and secured new Marina area. the rooms are very spacious and modern and well equipped. Breakfast was served either inside or on the terrace overlooking the ocean. Nice pool and beach access with the beach club and food and drink service. I’ll definitely recommend the hotel."

"Great food, relaxing area, we went with our kids of 1,3, and 6 and they had a lot of fun in their water park. The arcade little spot can use a lot of work though. Best and nicest cleaning staff I’ve ever seen in a hotel. "

"Staff was very helpful and friendly."

"All of the above! Hyatt run property. They did try to get us to attend a sales presentation/timeshare which we declined. "

"The condition of the rooms was amazing let's say immaculate. Well kept, with nearby assistance available whenever needed, if required. Each bunk is equipped with a curtain for privacy a light for individual illumination in the night if you need to pack a few things and be mindful of the other guests. Staff was helpful and kind as well as knowledgeable about the area and activities to fill up your day."