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"Was good experience staf response is super "

"Due to the Indigo flight chaos, we reached Chennai very early around 8:30 AM, instead of our scheduled 3:00 PM check-in. We requested an early check-in, and Ms. Kashish at the front desk went above and beyond to help us. She arranged an early check-in within 30 minutes, provided breakfast access, and ensured everything was handled smoothly. The entire process was stress-free after a very tiring journey. The next day, we also requested a late checkout, and she was kind enough to accommodate that as well. Throughout our stay, we contacted her a few times for assistance, and every request was handled promptly and professionally. Ms. Kashish truly made our stay comfortable, smooth, and memorable. She is extremely accommodating, courteous, and proactive. A big thank you to her and the Hyatt Chennai team for such excellent hospitality. Highly recommended 👍 "

"Good staff and services "

"Excellent service all around "

"My room was spotless and had everything I needed. The staff was very helpful, and could accommodate my special request. I t was my first visit in many years, and I’m happy the hotel has maintained its high standards. Thank you!"

"We booked to stay at ITC Grand Chola for a friends wedding celebrations and were not disappointed. The hotels is spotless and the rooms are beautifully decorated. The service was second to none. The restaurants within the hotel were resonably priced and served delicious food. the breakfast covered all cuisines and was served from 0600hrs to 1030hrs so plenty of time to get there. There are 5 pools which look very cleaned and well maintained, however we didn't get to use these. The spa offers a great selection of treatments and I can recommend the massage!"

"The bar staff were friendly and attentive."

"Everything was great! Room, staff, amenities. Special thanks to the doorman Yuvraj for sourcing an umbrella for me multiple times. To anyone going for a US visa thing (bio, int). It's a bit of a pain to walk to the consulate/biometric place because roads are dug up. But not too bad, about 15 minutes of a walk, faster if you can hail transport and pay without a phone. Please leave your stuff at the hotel, locker situation is dicey."

"Booked for my parents! They had a wonderful stay and the staff was very helpful for them. Thank you Radison for a wonderful experience. I recommend everyone to go with this hotel for any stays. "