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The Westin Harbour Castle, Toronto

Photo gallery for The Westin Harbour Castle, Toronto

Featured image
Indoor pool
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Overview of The Westin Harbour Castle, Toronto

The Westin Harbour Castle, Toronto

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
1 Harbour Sq, Toronto, ON, M5J1A6

Explore the area

  • Popular LocationScotiabank Arena4 min walk
  • Popular LocationRogers Centre14 min walk
  • Popular LocationCN Tower14 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

Choose dates to view prices

About this area

Toronto

Located in Toronto, The Westin Harbour Castle, Toronto is connected to the convention centre. Harbourfront Centre and CN Tower are notable landmarks, and some of the area's popular attractions include Ripley's Aquarium of Canada and The Distillery Historic District. Looking to enjoy an event or a match? See what's going on at Scotiabank Arena or Rogers Centre. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with rock climbing and hiking/biking trails. Guests love the hotel's central location.

What's nearby

  • Scotiabank Arena - 4 min walk
  • Harbourfront Centre - 9 min walk
  • Hockey Hall of Fame - 9 min walk
  • Rogers Centre - 14 min walk
  • CN Tower - 14 min walk

Getting around

  • Queens Quay Ferry Docks Terminal Stop - 2 min walk
  • Union Station - 10 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 21 min drive

Restaurants

  • Where to eat
  • Mizzen – Restaurant offering international cuisine. Serves breakfast daily. Kids' menu available.
  • The Chartroom Lounge – Lobby lounge offering international cuisine. Serves lunch, dinner and light fare daily. Kids' menu available.
  • Harbour Coffee Bar – Coffee shop offering American cuisine. Serves breakfast and light fare daily.

About this property

The Westin Harbour Castle, Toronto

Romantic hotel connected to the convention centre in Toronto with 3 restaurants
3 restaurants, an indoor pool and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 977 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as fridges and coffee makers. In-room free WiFi and pillowtop beds are standard, as are LCD TVs with cable channels.
The Westin Harbour Castle, Toronto offers 977 forms of accommodation with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 35 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: CAD 10-30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Tennis

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (70000 square feet)
  • Meeting rooms 32

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
2 per room (up to 40 lbs/18 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 35.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 10 and CAD 30 per person (approximately)
  • Covered self-parking fee: CAD 35 per day
  • Rollaway bed fee: CAD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Harbour Castle
Harbour Castle Westin
Harbour Westin Castle
Westin Castle
Westin Castle Harbour
Westin Harbour
Westin Harbour Castle
Westin Harbour Castle Hotel
Westin Harbour Castle Hotel Toronto
Westin Harbour Castle Toronto
Toronto Westin
Westin Harbor Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbour Castle Toronto Hotel
The Westin Harbour Castle, Toronto Hotel
The Westin Harbour Castle, Toronto Toronto
The Westin Harbour Castle, Toronto Hotel Toronto

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1268 out of 2249 reviews
5 - Excellent 56%
Rating 4 - Good. 659 out of 2249 reviews
4 - Good 29%
Rating 3 - Okay. 178 out of 2249 reviews
3 - Okay 8%
Rating 2 - Poor. 84 out of 2249 reviews
2 - Poor 4%
Rating 1 - Terrible. 60 out of 2249 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not ywt received a receipt for my express check out
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Great locations but rooms are smalls and beds are tiny, double beds are almost single ones. Dusty and old carpets. Would not recommend this hotel.
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and hotel. Elevators were not very clean.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great position. Spacious rooms and friendly helpful staff. We stayed for five nights and as there was no housekeeping due to Covid I think it would have been nice to replenish stocks in the room without having to ask for it.
Stayed 5 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tremendous location and we had a great fall view.
Stayed 3 nights in Oct 2021