Search Hotels Near The Glass House, New Canaan

"Staff is excellent. All are friendly, efficient, and very courteous. We stayed there when it was Hotel Zero several times, visiting family from out of state, and the Watershed re-do looks nice as well. The problem we have with the property is acoustics. First, because of how the lobby is built, the noise travels up to the other rooms, and it's a huge echo chamber (like John Bonham banging on the drums, loud). Second, the ceilings don't have enough (or any?) insulation, so the noise of the person above our room sounded like she weighed 5000 pounds in wooden clogs. If you bring ear-plugs, you'll be fine. Unfortunately, we will not return, because we need our sleep, and that can't happen there."

"You need more parking as I was forced to park next door on another property."

"The elevator was broken. The pool was closed. It desperately needs a renovation. I"

"Don’t include breakfast, the place smell weed everywhere and room smell humidity , all furniture sticky "

"For the price ,it was clean ,good stuff size room ,clean bathroom,friendly staff,carpet need little love little old ,but I will stay again ..compare to those expensive hotel"

"Good"

"Everything was great. "

"Overall, everything was great."

"Terrible communication all around. The owner was very aggressive. The room wasnt available when we arrived, so I spent the next hour speaking to Expedia about refunds. Terrible experience that I wouldn't wish on anyone."