6/10 Okay
Allison
Travelled with partner
5 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel numerous times and for the area, this is probably the cleanest hotel and decent for the price point.
What is hard for me to accept was no parking and the amount charged for valet. This makes the hotel extremely inconvenient with parking and accessible to the car as the parking garage is in the back of the building for a separate fee.
Upon arrival, it is hard to tell what to expect from the hotel, as valet is out front typically and when we arrived there was no one there to assist. We weren’t greeted until we physically were facing the front desk which is odd since the front desk faces the entrance of the hotel. Staff is friendly, but asking for things felt a bit uncomfortable.
We had consistent trouble with our key malfunction several times through out our time here and needed new keys 3 times. Which felt like a hassle because we were on the 8th floor and had to wait outside/called to have someone fix it.
On our first day we called for valet to bring out our car in advance, and when we went downstairs we had to ask for the car to be pulled up again.
The cafe staff and food was good, just not enough variety and it is very pricey especially for convenience.
Other than the items listed, if this doesn’t bother you, it’s a nice stay as the rooms are kept pretty clean— just consider that they are small rooms.
Allison
Stayed 3 nights in Mar 2024