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"Lovely “old” hotel, used to be a men’s clothing store, but it has been remodelled into an exceptional place to stay in downtown Pittsfield. Our room was huge, clean, comfy beds, nice sitting area, desk area, coffee/tea area, and shelves of books! The bathroom was huge, clean, and well-supplied. There was a mini bar but we didn’t use it. Private parking in rear with direct access to hotel lobby. Staff was helpful, friendly, and professional. Great place to stay!"

"Lovely, historic hotel in need of some refurbishment and more meticulous housekeeping."

"Clean spaces. Well done renovations compliment charming older features. Breakfast had variety and freshness each morning. Generous tea and coffee availability. Outdoor heated pool--we missed out on due to shorter stay, but others enjoyed. Would plan some time there and in the sauna on next visit. The building was a highlight though, beautifully and thoughtfully renovated. "

"Staff was nice. Room was clean. Parking lot was under construction. Had to park offsite. Wasn't a total inconvenience. One elevator was broken and the wait time was long each time we were trying to use."