Search Spa Hotels in Thampanoor

"Room cleaning staff were excellent very friendly provided all toiletties All staff very friendly always happy to help excellent manners breakfast had wide variety of choice n staff excellent too somnath and his crew were just out of this world excellent manners I would recommend this hotel highly we celebrated my birthday n staff surprised me with yummy cake thank you for the best stay at this hotel ever"

"Staffs are so cooperative"

"Good staff. Good breakfast a reasonable price. Good food. Good management. Sold clean room. Not a tourist location, good for meetings or events. I would definitely come back"

"Fabulous property filled with exceptional staff making for a memorable experience! Everything was perfect. It was truly a piece a paradise! Bait was incredible in the evenings, Delicious seafood and the Arabian Sea crashing just a few feet away….pure Heaven!"

"Rooms were outdated, and the washrooms had poor ventilation with a foul drain smell. Despite booking three Coastal View Rooms together one book TDforExpedia booking, we were given two rooms on one floor and a third on another. Third room was on first floor which had a minimal coastal view. The hotel said the bookings came through separately and couldn’t place us together, which was disappointing on a family trip. The rooms were in an older section of the hotel (on the very far end), and the pool on our side was closed and unmaintained. Overall, the property fell well below five-star expectations."

"Clean wonderful staff"

"Overall Impression While the general condition of the hotel is satisfactory and the staff were initially helpful, several serious lapses in hygiene, housekeeping, and data privacy protocols negatively impacted my stay. 1. Food Safety & Hygiene Concerns During a visit to the downstairs restaurant , I observed approximately 10 to 15 fruit flies resting on the handles of two trays containing sweets. Staff Response: I immediately brought this to the attention of two staff members on duty. Regrettably, no corrective action was taken, and the staff appeared indifferent to the issue. Impact: This lack of urgency is highly disappointing and raises significant concerns regarding hygiene and food safety standards. 2. Housekeeping & Amenities The room supplies provided were insufficient for a double occupancy. The quantity of items remained limited throughout the stay, which was inadequate to accommodate the needs of two guests. 3. Data Privacy & Documentation Policy Upon check-in, I raised several specific questions regarding the handling of my passport copy, yet the front desk team was unable to provide any information regarding your internal policies. Retention Plan: What is the hotel’s official policy for retaining guest identification? Access Control: Who within the organization has access to these copies? Disposal Protocol: When and how is this sensitive data destroyed? The fact that front-line staff are unaware of data protection procedures is a matter of serious concern"