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The Swan Hotel

Photo gallery for The Swan Hotel

Primary image
Cosy Room | Desk, iron/ironing board, free WiFi
Cosy Room | Desk, iron/ironing board, free WiFi
Comfort Room | Desk, iron/ironing board, free WiFi
Comfort Room | Desk, iron/ironing board, free WiFi

Overview of The Swan Hotel

The Swan Hotel

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
The Hythe, Staines, England, TW18 3JB

Explore the area

  • Popular LocationRunnymede5 min drive
  • Popular LocationThorpe Park8 min drive
  • Popular LocationRoyal Holloway, University of London8 min drive
  • AirportLondon (LHR-Heathrow)20 min drive

Choose dates to view prices

About this area

Staines

Located in Staines, The Swan Hotel is near the airport and on the waterfront. Frogmore House and Windsor Bridge are local landmarks, and some of the area's attractions include LEGOLAND® Windsor and Thorpe Park. Coworth Park Polo Centre and Hampton Court are also worth visiting.
Visit our Staines travel guideOpens in a new window
Map

What's nearby

  • Runnymede - 5 min drive
  • Virginia Water - 7 min drive
  • Wentworth Golf Club - 8 min drive
  • Thorpe Park - 8 min drive
  • Royal Holloway, University of London - 8 min drive

Getting around

  • Hatton Cross Underground Station - 10 min drive
  • Staines Station - 16 min walk
  • Heathrow Airport (LHR) - 21 min drive

About this property

The Swan Hotel

4-star hotel by the river
You can look forward to free English breakfast, a terrace and a garden at The Swan Hotel. The on-site international cuisine restaurant, The Swan, features al fresco dining. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Smoke-free property, barbecues and luggage storage
  • Guest reviews give good marks for the breakfast, helpful staff and location
Room features
All guest rooms at The Swan Hotel have amenities, such as complimentary wireless Internet access.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, German, Hungarian, Italian, Maltese, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free English breakfast available daily 7:30 AM–11:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Swan

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 3 PM - 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per stay
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

Frequently asked questions

Is The Swan Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay.

How much does it cost to stay at ?

As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 21 Aug 2022 start from Rs7,058.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Swan Hotel?

This property doesn't offer parking.

What time is check-in at The Swan Hotel?

Check-in is from 3 PM - 9:30 PM. After-hours check-in is not available.

What time is check-out at The Swan Hotel?

Checkout is at 11 AM.

Where is The Swan Hotel located?

Situated on the riverwalk, this hotel is within 3 miles (5 km) of Thorpe Park, Royal Holloway, University of London and Runnymede. Windsor Castle and Virginia Water are also within 6 miles (10 km). Staines Station is 16 minutes by foot.

Can I cancel my reservation for free at The Swan Hotel and receive a full refund?

Yes, The Swan Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Swan Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 155 out of 243 reviews
5 - Excellent 64%
Rating 4 - Good. 67 out of 243 reviews
4 - Good 28%
Rating 3 - Okay. 12 out of 243 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 243 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 243 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, comfortable, and quality of the complimentary breakfast.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly. Adam, Leo, Girv, and James all helped us out over the course of our stay. And Adam helped me get an early morning taxi to Heathrow! The food was great. We really enjoyed drinking along the river at the pub. Highly recommend! Thanks to all at the swan for being so kind and accommodating.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Delightful stay in Staines.
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. The food was amazing. The staff were outstanding. The only downside was that the Swan was unfortunately undergoing extensive outside cosmetic renovations and that meant we couldn't keep our windows or shades open as there were several workmen on the outside of the building on scaffolding throughout the day.
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location: Great beer: Near LHR
Stayed 1 night in May 2022

4/5 Good

Stayed 1 night in Apr 2022

4/5 Good

Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again.
Stayed 1 night in Apr 2022