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"The room was ok the rooms need brighter lights. The bell men were excellent very helpful."

"Great service and clean rooms. Loved the hotel "

"Go to Caesar’s and also check your card when leaving I was double charged and still fighting for my money back despite having receipts"

"Staff was super friendly. I spoke to Joe from security was so nice. My room was nice"

"It's dark and somewhat out-dated. It was clean but I forgot that there is still smoking allowed within casinos (my bad!). You can smell it even in non-smoking areas."

"Staff not very helpful when you asked for assistance. Absolutely NO view from the room. Windows are frosted over room was very dark, poor lighting. Room was clean. A lot of walking to get to the elevator."

"Hotel in general was excellent. Staff very helpful, knowledgeable and courteous. Restaurants were terrific. Dinners at B-Prime and The American Bar & Grill were superb. Had “The big” steaks for 2”. Worth the price. Cooked perfectly. Wait staff worth it. Room clean, sizable and comfortable. Re: “Rewards/Casino Cards”, didn’t get until after first dinner didn’t know about all benefits until checking out. Missed a lot of points because of this, such as should have charged all food and beverage to room for larger point growth and for extra discounts. Also for military discount. Borgata is a great place to stay. Recommend it highly. Look forward to our next stay. Thanks, it was memorable!!!"

"Robin at front desk was very personable, professional and gracious! Made our trip worth it! "

"Check-in: Front doors don't work well, and don't expect any help from the staff in holding them open. Front desk staff are pretty "checked out" and essentially just staring into space as though they have been visiting the dispensary around the corner on a regular basis. Hotel: Elevator desperately needs to be modernized (very noisy, and often a long wait). Room itself was fine, but the thermostat simply said "error," there was no hot water from the sink (shower was okay), and the fridge wasn't at all cold. Things like hairdryer and iron were just haphazardly put away. Restaurant: "We don't have fruit, and we can't make these three dishes." No allergen menu. Staff were courteous but service overall was slow for a basic breakfast. Extremely noisy, with numerous people on facetime calls or children simply destroying things. Check-out: Front desk staff had completely disappeared. Still haven't received final folio in email after a week. Valet had car back relatively quickly. Overall: Not very modern, and feels more run-down than nostalgic. "