Search Hotels Near Cherry Hill Mall, Cherry Hill

"I was disappointed with my stay. The room was just okay and definitely not worth the price. The bathroom was not clean, the shower floor was disgusting, and the wall near the toilet was stained, which was very off-putting. This was my second time staying at this hotel. My first experience was not good, but I decided to give it another chance because I hoped the second stay would be better. Unfortunately, it was not. We even booked an executive suite thinking it would be an upgrade over a regular suite, but the only noticeable difference was a very small bathtub. Overall, I would not recommend staying here. This was my last time giving this hotel a chance."

"overall, it was very nice. The staff was extremely friendly and polite. Housekeeping is very accommodating. The HVAC system is a little sketchy though. We had a regular room and a handicap room. The regular room would not switch from AC to heat so i just left it off since it wasn't very cold. The handicap room would switch back and forth from heat to AC and not hold a consistent set temperature. it was set on 75 but would switch to 72. I was given some complicated explanation for it. I was offered a heater and a technician to come and look at it. Unfortunately, space heaters aren't permitted as they can be a fire hazard so I don't know why he offered it. They did address the heating issue however and we never had another problem. The layout design for the location of handicap rooms is interesting. They are all the way at the far end of the hallway when you get off of one of the elevators and if you use the elevator that lets you off right at the rooms, you still have to go all the way to the far end of the hallway. So if difficulty in walking is your handicap, bring a wheelchair or you're screwed! Once you get into the handicap room, it gets interesting as well. The light switch to the bathroom is located next to the room door, not in or near the bathroom, but behind the bathroom door it when it's open. The toilet isn't a high one so there's difficulty in getting off of the commode, And there's a regular bathtub/shower instead of a walk-in shower so bathing was out!"

"I had to keep loading the internet because it kept going out. Breakfast was ok. It just ended too early and the dining room was cold. They don't allow you to take your food up to your room. So I had to eat in a cold dining room with a lady and her dog! I'm guessing it was an emotional support dog or something because they didn't say anything about her bringing it in the dining room with her. I was told that there are no animals on the 3rd floor when I asked for a room on the 4th floor. Somehow, I heard barking throughout the day and evening coming from the lady's dog with whom I had breakfast who were also on the 3rd floor!"

"Staff was really friendly however rooms can be cleaned better. There were stains on our bathroom floor that looked like it wasn't mopped. The balcony/patio door lock was broke so they had to put a metal bar on it so no one could enter from the outside. Also, the sliding door for the bedroom didn't work. Room was ok for the reason I needed it but not sure if I'd stay again."

"The staff was wonderful and did everything in their power to make our stay as pleasant as possible."

"The hotel was very clean and the bed and pillows were very comfortable. The staff was kind and respectful. Felt safe and slept comfortably."

"Great staff, nice clean room. One of my families favorite hotels!"

"An alarm went off at 1am and lasted one hour straight. The entire hotel woke up and started screaming and making noise. Horns were going off. It was one of the worst stays I’ve ever had. I wanted to demand a refund and literally couldn’t find an employee. "

"Thankfully greatly appreciate it "