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"Front desk double charged my credit card for room stay and extra $800 and had to wait until cleared at end of stay ! No apology or accommodation."

"Everything was A+ from the moment we got there. The check-in was great. Vallet was great. The room was upgraded for free, great views and large room. Bed was very comfortable. Everyone who worked at the resort was very nice and friendly."

"Rooms still reeked of cigarette smoke, even though they are 100% against it. Whatever place this was before them clearly allowed smoking in the rooms. You know how putrid that can be, once a room is smoked in, it'll never be the same. Room keys unprogrammed themselves every morning so we had to go back to the front desk to have them programmed again. Very inconvenient. Shower was sufficient, water flow was strong! Nice surprise. Bed was TOO SOFT. Very plush and uncomfy. Can feel where other's have slept in because there were springs that were obviously too compressed. Barely slept. The Tiki bar was cute, small area, but the patio where the entertainment is was fairly large. Good selection of drinks! Bartenders were fun and personable. Just remember, you're on camera at the bar so behave yourselves! Overall, decent place, great price."

"The bathroom in the room was not cleaned properly when we arrived and there was no use of the electrical outlets. We got moved to a new room and that room was just as dirty and more outlets and lights were not working in the room. Not all the staff was helpful in this matter. Some staff members were helpful and told us one thing In terms of compensation and the rest of the stuff, we’re not friendly about it. Did not enjoy my experience with the rooms at this resort but the rest of amenities were good"

"Staff friendly, nice rooms , beach and pool area super nice , restaurants are nice and good ! "

"Check-in was smooth and fast. All staff was very friendly and helpful."

"Room to far from pool"

"Yes "

"Shower would not turn on and then once on would not turn off"