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"Front desk MR Charlie was so great nice and friendly personally 100% made me and my sister laugh as soon as we got there felt safe explain everything where we was going the beach the pool the food the bar showed us the map of the hotel I would definitely stay again and recommend my stay with others thank you for the great hospitality "

"Staff was very accommodating. Room was beautiful and clean. Amenities were expansive and high scale."

"Nessa!! You are MAGICAL!! YOU made are trip so AMAZING! So willing to help and listen. YOU make things happen!! If I could Bibbidi-Bobbidi-Boo you a promotion i would! You deserve it! BEST Front Desk Agent EVER! Double Tree Seaworld is wonderful! NESSA~ THANK YOU from the bottom of my heart."

"Great shrimp tacos and chicken tenders, family enjoyed their quesadillas too. Stayed in Americana building 6 with Volcano Bay view, beautiful and clean. Facilities gates were hard to open with hotel key, family could not get several gates open throughout stay which was frustrating. Others also having issues. Walking path to city walk convenient. Housekeeping came every other day to just make beds and give more towels and coffee. Didn’t get more wash cloths second time they came. Poolside great, lots of towels too out there and chairs. "

"Not bad! "

"The desk clerk Mario was very attentive and polite, and all the rest of the staff were very nice. The room was very clean, and what I like the most was the blanket was a fluffy, white comforter, and not like the normal burlap bag blankets they give you at other hotels. Will definitely be back to see Mario in the gangThbreakfast is were awesome. Could not comi"

"Na"

"Room was clean, staff was always very friendly and helpful "

"Free upgrade was awesome. Room was amazing but not squeaky clean, definitely could have been cleaner. Everything else about this place was so stellar. Pretty pricey, but that's to be expected in Miami."