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"very friendly staff. enjoyed my stay, would definitely stay again"

"Lovely room. Great air con. Clean and fresh. Friendly staff. Great location. Only downside (proper 1st world problem) that room services didn’t answer when calling at around 11, however due to location food was available very close by. Will defo stay again in the future "

"Ecellent room, quiet. Short wslk to sea."

"We enjoyed our stay and were well looked after."

"Great staff throughout especially Paul the concierge who was 5*. Wonderful stay at The Grand. Will definitely be back "

"We had an overnight stay before boarding our ship the next day. Parking for me was great and complimentary but I do think there is a charge normally. At reception we were met and our cases were taken care of by the porters, receptionists x 3 were at hand for booking in. We had booked a standard room So I asked if we could upgrade and was given a superior room with balcony and views of the Solent and cheap as chips. Our cases were in the room as we got there No struggle. The bed was a king size and bathroom had bath and separate shower. My only criticism, the step up to the shower was too high for me. Dinner was at Marco Pierre White restaurant and was excellent and at a reasonable price. Our sleep was long and uninterrupted (bliss). Morning coffee provided. Our breakfast experience was one of the best we have had in Southampton say no more. Would we stay here again? Mmmmmm. You bet your life we would. Well Done!! Ken & Jill Haycock. "

"Very smart hotel inside with plenty of sunlight in the common areas. Conveniently located to the beach and centre of town. Safe and secure underground car park "

"Nicely presented although unusual for hotel guests to have to pay for parking (£5 per night). "

"Very friendly staff "