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"Very basic. "

"Poor. Bed was not made up in room, bin full and room not ready. it was corrected and staff apologized. Rooms are hard to find and lifts are small and do not work properly! Housekeeping knocked on door early followed by maintenance which was not urgent and could have been done after checkout time. "

"Great stay - the breakfast was excellent and customer service was too."

"I was attending a course in the leisure centre next door. The Aqua was an excellent, relaxed place to stay. The staff/owners were polite, friendly and generated a relaxed atmosphere. The small, well stocked bar carried on this relaxing, informal atmosphere. (The squeaky bar stools could do with fixing but were still amusing) The food is top notch and very affordable. The cooked breakfast (Included) is amazing and you can select as little or as much as you want. Lovely coffee as well. Cereal and toast is also available and I enjoyed the relaxed serve yourself arrangement. Helga, was on hand to make sure you had everything you needed and was very friendly and approachable. You can take a walk to the highest point in Portland (490 feet above sea level) to take in breathtaking views and sunsets. (A bus is also available as it's quite a walk!) My room was clean and tidy and all I need in a stay. A comfortable bed and shower. TV reception was very poor, giving only a handful of channels, but this didn't really affect me as I don't go to places to sit in hotel rooms watching TV. The Aqua is a great place to relax and enjoy great food and drink. I liked the informal, laid-back atmosphere as this added to the relaxation. This, plus the attentive, friendly staff, made my stay very enjoyable. I would certainly stay at The Aqua again. "