Shephall Hotels from ₹4,621

"All ok"

"Handy location for me near Sawbridgeworth. "

"Been going to this hotel for over 30 years. It’s a bit tired now, rooms mainly. This said it’s still very reasonable to stay there & breakfasts are good with several choices. This stay the window was open in our room when we arrived -the handle was missing & it couldn’t be close. We couldn’t telephone reception as the phone wasn’t connected & said on the phone it was from room 136 -this wasn’t our room. Maintenance man didn’t come immediately as I was told so we waited a little while however my husband sorted the window so didn’t need maintenance & we advised reception as we left & about the phone not being connected It is a hotel that is used by workmen from what I can see so it is well used The public areas, bar etc are in a nice condition & inviting. I have found all the staff here have been pleasant & helpful Would we stay again -yes "

"Decent size room, but need an update. Very early morning breakfast choice is poor. "

"Good breakfast, clean room, all staff really friendly and helpful. "

"Access down to reception via steps with no provision for a ramp for disabled or guests with luggage. Rooms clean generally but in need of redecoration. Attended an Indian wedding reception, and noticed that the only mirror was on the bathroom. Wife complained of no full-length mirror in the room."

"Price is over exaggerated. Ppl working at reception need more customer service trainings. I checked in and the guy just handed me the room key without any information about amenities: pool, breakfast, where the room is….no infos. Very disappointing"

"Location is great next to Picadelly station. Staff are kind and the room is clean. Breakfast is average and not perfectly"

"Very clean and tidy room. Comfortable stay and would definitely stay again."