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"Room old but ok Staff helpful Locatiok central"

"This resort and its staff are the best anyone could ask for. Our deluxe room with its walkout entrance was perfect. The resort was beautiful and the staff looked after our every need. The pool staff served free snacks throughout the day around the pool and were really pleasant to deal with. The only negatives were that the meal prices charged by the hotel in the hotel restaurants were too high. They were 2 to 3 times what nice restaurants in the local Soho Mall charged for a similar meal. You can easily walk to the Soho Mall which is close to the hotel. The only other issue which was outside the hotel's control was that it was too cold to swim in the ocean using the hotel's beach. We went in late March 2026 and the water was still too cold to swim in for too long. Except for the meal prices, this hotel was 10 out of 10. "

"Amazing place, great food and courteous staff, will surely visit again!!"

"A+++ for this resort. The resort and the rooms are gorgeous-newly renovated. The staff made every effort to make you feel welcome. The buffet was OUTSTANDING. I highly recommend getting both breakfast and dinner included. They offer excursions but the coral preservation in front of the resort is stunning! We had an amazing time and hope to be back soon."

"Meals were amazing. The pool is beautiful. The staff were very friendly"

"We asked to be as close as possible to the reception and got a room that was at the very end of the resort, which required at least 15 minute walk every time we wanted to dine or use the amenities. The toilet was leaking, and a strong sewage smell was in the room. We had to go to the reception 3 times because our keys got deactivated over and over again. Talking with the manager brought no results at all besides saying sorry. It was overall very disappointing. "

"Checkin was disappointing , not accommodating at all and cranky every time we had to deal with the front desk. It would not hurt to smile at the guests. We have been here 3 other times and seems to be getting worse. Very disappointed. "