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"Great attentive staff, clean large rooms "

"Yes internet and pool were excellent "

"Staff were very accommodating. Overall Hotel and campus very nice. The room we had in Romance Regency is a bit dated. Pools very nice but only one heated so a bit cold in early march. Beach very nice. Food areas clean and waiters very good!"

"All is good!!!"

"Overall, we had a nice stay. The room and the bathroom were huge and were cleaned regularly. The AC however, didn't work very well, especially during nighttime (our friends who were staying on the same floor, but in a different unit had the same issue). We could not get the temperature below +22 C on some of the nights, so getting good sleep was not always easy. The food was fine overall, however, we expected more variety of fish and seafood at the main restaurant. It was difficult to get a reservation at certain a la carte restaurants (I was determined and came to relations desk 3 times during the stay, so I got mine) - you can make it for only 3 days in advance. Then some of them are not as good as expected and service feels rushed (we had such experience at Mangal and Brazilian). Asian and Turkish were amazing - both food and service. Coffee was delicious (I drink black, my husband and in-laws - latte), especially across the street from the beach bar's entrance. Entertainment was great. Hardworking and talented! I know, it's not the warmest season (mid-Feb), so water in all the pools was ice cold, except one heated pool in front of the reception building, so everyone tended to stay there, so getting a vacant spot was not always easy. Service was overall good, we haven't noticed any special treatment after tipping staff however :)) "

"It was a wonderful stay and the staff were all attentive and went beyond expectations to ensure my family was comfortable and pleased "

"It was okay. However we had an issue when booking the taxi for Dahab. The taxi driver told us to withdraw cash at the ATM, which we did but then refused to take us to Dahab and told us to pay at reception. Reception said they wont accept the egyption currency as they only accept euros which makes no sense. The taxi driver then argues with reception after overcharging us to take us to Dahab because he simply did not want to in arabic. Instead of apologising for the inconvenience, the reception staff started being rude to me and blaming me that its my fault I wanted to go to Dahab, that I wont get in as I need visa. I found this so rude and disrespectful. Bare in mind, I asked them for change as I was going to pay the taxi driver over by 20 EGP and the reception staff said “that’s nothing.” It was unbelievable. Instead of offering customer service and apologising, i was being blamed and honestly being scammed by the taxi service. I dont reccomend this place and I wont be staying here again, I’m unsure why it is 5*s when it’s really not, it’s 3* at most. Even housekeeping was atrocious, there was no dental kits in the bathroom and we waited for 90 minutes for it to be delivered. "

"The service is extremely friendly."

"The hotel itself is stunning and very picturesque. The property is beautifully maintained, and the overall atmosphere feels luxurious. The hotel is also very clean, and the staff are polite and welcoming. However, the vegetarian options are extremely limited. The only choices available were grilled vegetables, mashed potatoes, and rice. There was a pasta station, but for an all-inclusive resort, you would expect a much wider variety of vegetarian dishes. Communication was also challenging at times. Many staff members struggled to understand English and often relied on AI to communicate. Even something as simple as requesting a cup of oat milk became unnecessarily difficult. Overall, the hotel is visually impressive with great servic, but the limited vegetarian options and communication barriers made the experience less seamless than expected. "