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"Good"

"The newly renovated room is very clean and nice. The shuttle from Ohare airport was very convenient and the app is a huge bonus to track the arrivals of shuttles. The drivers, Omar and Ben V are very courteous and friendly which makes the stay extra special. Overall, I highly recommend Hyatt Regency Ohare hotel . I have stayed at other hotels previously and had not so nice experience and felt stressed. I will stay at Hyatt Regency next time for my flights."

"Great experience"

"Great service and wonderful people that work there. Always nice when we go there."

"Hey all, Be very careful when booking this hotel. They do not offer refunds under any circumstances. I accidentally booked this hotel and immediately requested a refund, but they refused. Even Expedia tried to help me get reimbursed and still couldn’t. I ended up booking another hotel on the same day through Expedia. They even asked me to write a review even though I never checked in. It’s surprising to see a hotel in the U.S. with such a strict no‑refund policy. Thanks,"

"This is my new go to for Chicago Lombard area"

"Check in took a bit longer than expected which seemed to be due to staffing issues. The room was clean and ready for us upon check in. The parking available through the hotel and also the long-term airport parking were a bit confusing for our stay and we left for our trip still unsure of if we were in the correct parking area. Overall we would stay again and would like to use the pool next time!"

"The room was better than expected quality and substantially made so quiet and spacious. Would definitely stay here again."

"Front staff was so friendly and changed our room after we asked if our room was a long walk. I have mobility issues. They immediately offered to give us a closer room! Room was clean, bed was comfortable. Will stay there again without hesitation. "