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"Fantastic stay with excellent spa and inclusive minibar was great. Lots to do on site. Vietnamese restaurant was also wonderful. Very convenient parking included too. "

"The room I was given,was not ready and not cleaned by the previous occupant. It was bit of inconvenience having to go back to checking desk and ask for a different room. In the bathroom, one of the lightbulbs was out. I couldn't see the hairdryer, apparently it was in the wardrobe,in a bag... Gym facilities - 1 broken running machine and rower. For such a big hotel it really is a shame to have such small gym with one barbell! The staff in the gym not very helpful, I had no idea where to go, and the lockers with a tap pad ,no instructions how to use it. Once given instructions,still the lockers are very temperamental, in the end I couldn't use it. I locked about 3 but couldn't unlock them at all. Glad I didn't put my stuff inside. Wanted to eat at the restaurant,but was told it's fully booked, again very disappointed having to be turn down, and had to eat in a very noisy bar area. Overall not worth the price."

"It was adequate for an evening and bed and breakfast. If we had longer a hotel with more amenities and options would have suited us better. "

"Nice entrance. Reasonable and at times lovely staff. I’m 37 and fell on the extremely unsafe shower tiles that have absolutely no stick (we have video proof) fractures one of the bones in my thumb. Staff at desk admit to poor safety compliance and apologised but manager was dismissive and unhelpful and offered no apology. No once. I’m not at all a health and safety nut but between this incident and the fact that dishes are left outside rooms for 24 hours and strange smells I wouldn’t be going back in a hurry "

"A lot of building work going on - no notice of this in advance so was ill-prepared for the drilling, etc to start up at 8AM this morning. Had I known in advance, I would have booked somewhere else"

"Ideal for the NEC"

"Great location and compact but well equipped room. Breakfast decent and staff friendly. Would stay again if attending any NEC events "

"Very professional staff."

"Excellent choice and value for money. Only downside, breakfast was cold. Cold beans. Cold bacon. Slightly warm sausage. My friend had other options and they too were cold or just room temperature. Cannot fault the staff, the room or anything else. "